•Contacting customers on delinquent accounts for resolution
•Understand major customer profiles
•Review Accounts Receivable aging schedule for delinquencies
•Communicate account delinquency information to respective account executives
•Send dunning letters and make follow-up phone calls to delinquent customers/ clients to recover amount owed to the company
•Coordination with Cash Application on collection of delinquent accounts
•Support the training and process improvement effort
•Month end closing
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