Analyst, Delivery Excellence

Description

Support Operations team on key performance metrics by providing innovative and cost-effective solutions based on data and analytics.

Lead automation projects from data gathering, development, learning session, UAT, Process documentation, and distribution

Responsible for the enhancement and maintenance of existing database

Responsible for creating innovative solution to account level to enterprise level depending on business needs

Responsible for the distribution of reports and ensuring clean, accurate data, and on time delivery

Can work and communicate with all levels of management and departments

Has initiative on communicating and collaborating with stake holders and reporting data POCs to complete the requirements

Support team members by sharing best practices / conducting learning session, and back up pair to ensure business continuity

Adherence to internal team processes and company guidelines

Continuously gain and learn new knowledge in terms of data automation and analysis

May be assigned additional tasks as per business need

Proficient in MS Office and Power Platform Applications : MS Power Automate, Power Apps, Power BI, Power Pages, Power Virtual Agents

Advance MS Excels - VBA Macro, Power View, Power Pivot

Knowledge in RPA, Low Code to No Code, Open AI an advantage

Knowledge in SQL an advantage

Knowledge in PHP, CSS, and HTML an advantage

Six Sigma Trained is a plus but not required

Minimum of 5-year experience in Reporting and Analytics

Background in Project Management is a plus

Willing to work in mid to graveyard shift

Shift is mainly work from home and may be assigned to be on site as per business need.

Location : IND Work-at-Home

IND Work-at-Home

Language Requirements :

Time Type : Full time

Full time