AR ASSISTANCE

Location:

Latin America, Mexico, Tlalnepantla De Baz Mexico

Manage customer debt, engage customers for outstanding payments and to work closely with sales teams to ensure invoices and credit notes are issued promptly and in accordance with the John Crane policies and procedures. As the AR Assistant, the role will be required to be involved in process changes as needed, and aligning/documenting processes across different credit controllers working within the SSC.

Key areas of support will include but not limited: Key areas of support will include but not limited:

• Perform AR Activities for USA Customers
• Perform deliver targets based upon expected KPIs
• Ensure collection of outstanding invoices from external customers, within the payment due date in accordance with all company policies, procedures and guidelines
• Pursue payments of overdue accounts on designated locations by email, telephone and letter
• Investigate discrepancies between monies received and invoiced amounts on an individual invoice level
• Engage with sales department/CSRs to determine the need to place customers on credit hold when required and ensure cash is received within deadlines
• Works with customer to settle disputes, investigate variances between pricing and shipped quantities, freight charges, and research/resolve over or under payments
• Reconcile customer accounts with the customer and resolve any reconciliation differences / queries, provide copies of invoices
• Maintain weekly business relationship with accounts
• Assist in establishing new account credit limits and/or review existing credit limits on assigned customer portfolio
• Special projects as assigned

This role will report into the Finance Manager and be a key position within the finance function.

We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.

• Bachelor's degree in Finance, Accounting or Business Administration
• At least 5 years experience of credit control and accounts receivable in a large business
• Desire for continual improvement, embracing technology and driving efficient ways of working
• Quick learner with the ability to pick up new systems and processes
• Great attention to detail
• Fluency in business English B2/C1– written and spoken
• Excellent MS Office skills, particularly Outlook, and Excel in a Teams environment
• Numerate with accounting knowledge
• A flexible approach and the ability to work on own initiative with minimal supervision is essential
• A graduate with a good academic record
• Knowledge of QAD is desirable but not required

At Smiths we apply leading-edge technology to design, manufacture and deliver market-leading innovative solutions that meet our customers' evolving needs, and touch the lives of millions of people every day. We are a FTSE100, global business of around 14,600 colleagues, based in 50+ countries. Our solutions have a real impact on lives across the planet, enabling industry, improving healthcare, enhancing security, advancing connectivity and supporting new homes. Our products and services are often critical to our customer s’ operations, while our proprietary technology and high service levels help create competitive advantage. We welcome colleagues with a curious mind, who are happy with responsibility, enjoy a challenge and are attracted by the idea of working at a business with a 170+ year history of innovation, and five global divisions, all experts in their field.

John Crane is a global leader in rotating equipment solutions, supplying engineered technologies and services to process industries. The company designs and manufactures a variety of products, including mechanical seals and systems, couplings, filtration systems and digital diagnostics technologies. John Crane customer service is accessed through a global network of more than 200 sales and service facilities in over 50 countries. Global reported revenue for fiscal year 2021 was in excess of $1 billion USD. John Crane is part of Smiths Group, a global leader in applying advanced technologies for markets in threat and contraband detection, energy, medical devices, communications, and engineered components.

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