Assistant Manager Operations

Job description

If you’re looking for further opportunities to develop your career, take the next step in fulfilling your potential right here at HSBC. The position lies within the Cash Equities in Market Operations. The job holder is responsible to support middle office activities as the primary liaison with internal and external clients. They maintain constant communication with the business and various stakeholders to ensure all market deliverables are met.

This role includes managing primary objective of driving operational excellence across our business globally. Achieving this through the consolidation, simplification and continuous improvement of the process, simultaneously takes responsibility for managing operational, location and processing risk.

Ensure compliance of internal guidelines, external regulations and are constantly reviewed and enhanced to continually improve the support functions offered to the operational processes and the business.

The Opportunity:  Assistant Manager Operations

The Trade Control Analyst will support the Sector, Program Trading and Sales desks for the Cash Equities business.

The role holder covers day to day management responsibilities of the client services team that covers allocation of block trades and affiliate trading reconciliation. The role holder acts as the point of contact for the trading desk, monitoring exceptions in trade life cycle, break resolution and liaison with internal departments (client service, front / middle office, settlements, finance etc.).

As a result, you support the equity franchise with their institutional clients on a daily basis and reduce risk and escalate when necessary.

There are no direct reports for this role.

What you’ll do:

1.       Manage the communications with the Clients for Equity trades - handle Client queries and escalations

2.       Process the Client confirmation database for any exception

3.       Ensures all client trades are allocated on Trade Date.

4.       Ensures the balancing of all domestic and foreign equity trading positions are performed.

5.       Ensure the intersystem Front office and back office reconciliations, internal break capture processes, and street-side external execution recons on the various exchanges are being done daily.

6.       Maintains the proper escalation to management or trading desk to protect the firm against risk exposure. 

7.       Maintain and update procedures as necessary

8.       Ability to apply judgment to operational situations in a fast paced environment to drive progress

9.       Identify potential financial risk to the bank and ensure proper resolution is achieved within the bank’s guidelines

10.    Ensure adequate support for effective management of KRIs, to minimise risk e.g. Nostro/Stock/inter-system breaks 

What you will need to succeed in the role:

•          Has sound understanding and formal qualification of basic Operations Accounting principles

•          Able to demonstrate the mind set and maturity to operate in a fast paced environment

•          Awareness and appreciation to operations risk and control and exception management

•          Ability to implement initiatives and work as part of a team

•          Strong communication skills with the ability to interact with clients/stakeholders

•          Attention to detail and a hands on approach to identify opportunities of process improvement

•          Follow formal escalation framework across all aspects of Operations i.e. operational and systemic related risks

•          Strong awareness and appreciation to operations risk and control and exception management

•          Strong communication skills with the ability to manage local and international relationships across the org.

Requirements

What additional skills will be good to have? 

•          3-5 years of investment banking experience would be recommended

•          A degree in Business or Finance would be preferred

•          Ability to multi-task and support multiple stakeholders

•          Able to work in a demanding and time sensitive environment

•          Hands on experience of operations processing is an advantage

•          Familiar working knowledge of associated technology

You’ll achieve more at HSBC

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”

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