DirecciónSales & Omni
- Supports the business plan by driving the achievement of Sales, Profitability, and other key objectives for the store
- Effectively use technology to enhance athlete engagement and drive the achievement KPIs
- Support omni-channel efforts through the promotion of our Apps and Social campaigns and athlete contests
Brand image & Customer Experience
- Act as the leader on duty by modeling customer service standards and selling behaviors
- Maintain brand standards of a neat, clean, and organized sales floor, cash wrap, and fitting room in store
- Communicate clear expectations for achieving brand standards
Retail Operations
- Oversee daily operational procedures
- Partner with Store Manager on payroll/schedule adjustments to meet productivity, payroll, & sales targets
- Support/Lead the handling of merchandise through reporting and sales • Responsible for leading and/or supporting visual directives including mapping and floor sets
- Support/Lead shipment receipt, processing, markdown optimization, and replenishment activities
- Reviews store audit compliance and shrink results against company loss prevention standards
Leadership & Team Collaboration/Management
- Deliver a compelling vision and purpose encompassing UA’s Core Competencies, and functional behaviors
- Communicate clear expectations for achieving performance, and behavior standards
- Build and support relationships with teammates, peers, and leadership to lead positive change
- Partner with the Store Manager to execute performance management tools
- Drive teammate engagement and development by recognizing and rewarding teammates for outstanding performance
- Recognize and resolve teammate performance issues
- Communicate priority issues to the Store Manager in a timely manner and collaborate on solutions
- Assist with the teammate lifecycle through recruitment, training, and development of teammates
- Hold teammates accountable related to employment practices and policies
- Proactively seek personal learning and development opportunities to build leadership skill set
- Partner with Store Manager on reinforcement of Under Armour Policies and Procedures
- Lead/Support a Division of Responsibility (DOR) to assist with the overall efficiency of the store
