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CategoríaAtención al cliente

Descripción del trabajo

Job Description Deeply understand the business strategy and communicate it effectively to the development team. Manage day-to-day development team and overall support of the application. Articulate the voice and priorities of the customer, define the vision, roadmap and goal of the product.

Resource planning to support the product roadmap. Ensure that the development team understands items in the product backlog to the level needed. Ensure availability of the development team to clarify questions as they come up.

Identify and prioritize features to be delivered through the product backlog; assist with grooming the feature backlog. Participate in solution design and delivery; facilitate demos and customer feedback sessions; help define feature acceptance criteria and test cases. Collaborate with the Scrum Master on a regular basis; attend daily Scrums, release planning and retrospective meetings.

Manage vendor relationship, align on process, roles/responsibilities, and expectations from Novartis. Act as the primary liaison with the end customer and business sponsors. Ensure solutions meet business and/or customer needs throughout the product lifecycle.

Diversity & Inclusion / EEO Minimum Requirements 10 years of industry experience in IT, healthcare, or pharma; good understanding of technology and methodologies as applied in the respective area. Experience working in a matrix organization with proven track record in IT service delivery and developing IT service strategies, tailoring standard services to customer requirements. Experience with Product Development Lifecycle and DevOps tools like Azure DevOps, GIT, Jenkins, JIRA, etc.

Multi-national global experience. Visible Business Relationship Management soft skills. Proven Financial Management for IT Global projects experience.

Order Management and Customer engagement platforms experience. Desirable knowledge of Salesforce and Microsoft Azure. Fluent English communication skills.

Why Novartis? 236 million lives were touched by Novartis medicines in 2022, and while we're proud of this, we know there is so much more we could do to help improve and extend people's lives. We believe new insights, perspectives and ground-breaking solutions can be found at the intersection of medical science and digital innovation.

That a diverse, equitable and inclusive environment inspires new ways of working. We believe our potential can thrive and grow in an unbossed culture underpinned by integrity, curiosity and flexibility. And we can reinvent what's possible, when we collaborate with courage to aggressively and ambitiously tackle the world's toughest medical challenges.

Because the greatest risk in life, is the risk of never trying Imagine what you could do here at Novartis Join our Novartis Network: If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Novartis and our career opportunities, join the Novartis Network here: J-18808-Ljbffr


Management / exec / consulting
Refer code: 1044694. Novartis - El día anterior - 2024-03-12 09:16

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