Auxiliar It Junior

We are ALTEN Mexico, an engineering company that provides specialized solutions for engineering, technology and product development projects. Our team of more than 350 people work across industries including: Automotive, Energy, Aeronautics, Banking & insurance, Telecom & Multimedia and Rail. We offer project design development, test/validation, programming, implementation, and manufacturing solutions through different levels of service that ensure quality and autonomy to our client’s projects.

ALTEN Mexico is a subsidiary of ALTEN Group. Alten group has been a leader in engineering and information technology for more than 30 years and operates in 30 countries across Europe, North America, Asia, Africa, and the Middle East and employs more than 46,000 people, 88% of whom are engineers. The company covers the whole development cycle and offers a choice of service levels. Thanks to our global experience and strong technical knowledge we can develop and support from the original concept to the design, product development, production systems and implementation.

In Mexico we are registered and certificated to provide engineering services as specialized services company. Welcome to the ALTEN team!

• Assist in the troubleshooting and resolution of IT support requests
• Provide support to end-users and diagnose issues related to software, hardware, and network
• Assist in setting up new workstations and installation of operating systems and software
• Maintain and update IT inventory and documentation
• Assist with the setup and maintenance of company servers and network infrastructure
• Participate in IT projects and initiatives as assigned

Requirements

• Bachelor's degree in Computer Science or related field
• Experience in IT support or related role preferred
• Basic knowledge of computer hardware and software
• Experience troubleshooting network connectivity issues
• Knowledge of Windows operating systems and Office applications
• Strong problem-solving and communication skills
• Ability to work independently and in a team environment
• Good written and verbal communication skills in English

Benefits

Ofrecemos

• Sueldo base
• Seguro de Gastos Médicos Mayores (incluye plan dental y visión)
• 15 días de aguinaldo
• 25% de prima vacacional
• 12 días de vacaciones (A partir del primer año)
• Seguro social
• PTU/Reparto de utilidades
• Vales de despensa quincenales