DirecciónAbout this opportunity:
Ericsson is currently seeking an Intern in IT for our plant in Tlaxcala, full-time on site, this student will be responsible for delivering both onsite and remote technical assistance relating to computer systems, hardware, and software. The ideal candidate for this role should efficiently handle queries, operate diagnostic programs, diagnose issues accurately, and implement effective solutions.
What you will do:
- Provide comprehensive technical assistance for Information and Communication Technology (ICT) systems, along with software and hardware components.
- Develop comprehensive training manuals and formulate other essential technical documents.
- Efficiently respond to queries through phone calls, instant messaging, or web tickets.
- Facilitate logging of tickets for incidents and service requests on behalf of IT users.
- Conduct technical training for IT users.
- Maintain top-tier performance levels of computer systems and apply timely upgrades as needed.
The skills you bring:
- IT Support.
- Computer Maintenance.
- Microsoft Windows.
- Asset Management.
- Computing.
- Hardware Support.
- Performance Tuning.
- Microsoft Office skills.
To apply for this role, you should:
- be in your last year of study in a computer science degree or related.
- have a good command in English.
- commit to continuous learning and adaptability.
- own fresh and creative attitude.
What happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like
Why join Ericsson?
At Ericsson, you'll have an outstanding opportunity. The chance to use your skills and creativity to push the boundaries of what's possible. To build never seen before solutions to some of the world's toughest problems. You'll be challenged, but you won't be alone. You'll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
