Are You Ready to Make It Happen at Mondelēz International?
Join our Mission to Lead the Future of Snacking. Make It Matter.
You will work in Mondelēz International Digital Services and help us deliver an impeccable service experience with your customer focus and meticulous attention to detail in administrative tasks. In this role, you will ensure that processes are adhered to and documented.
How you will contribute
Be responsible for the day-to-day administration and operation support for processes in your area of responsibility and will deliver them within agreed to deadlines and ensure service quality is maintained. You will ensure that all activities comply with standard operating procedures and legal requirements, including data privacy considerations and work with other team members to ensure that end-to-end processes are efficient and accurate, including data input and maintenance. You will deal with access requests/issues and identify and act on continuous improvement opportunities.
What you will bring
A desire to drive your future and accelerate your career. You will bring experience and knowledge in:
- Experience in your specific area of responsibility
- Experience in administration with a strong customer service orientation
- Computer literate with excellent skills in Microsoft Office, especially in Excel
- Experience working to deadlines with strong prioritization skills
- Meticulous attention to detail
More about this role
What you need to know about this position:
- Administration of different Benefits for Mondelez MX employees.
- You will be in charge of generating reports on the activity of the insured and responding to questions from workers, suppliers and clients, as well as writing letters and documentation and preparing reports.
- Ensure the best employee experience
- Establish strong relationships with client teams, client representatives and external suppliers
- Develop plans to analyze datasets and carry out these analyses to inform compensation recommendations.
Job specific requirements:
- At least 1-2 years relevant benefits experience
- English Advanced (Fluent in written and spoken English)
- Excellent communication and interpersonal skills
- Strong attention to detail and organizational skills
- Possess critical thinking skills, quantitative and analytical problem-solving skills with ability to interpret data with the ability to handle and analyze large amounts of data
- Ability to work with details and understand business implications
- Ability to work in a fast-paced environment and multi-task managing multiple projects.
- Ability to show initiative, work autonomously at times
Business Unit Summary
Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Job Type
Regular Service Operations (Delivery) Global Business Services