DirecciónWe are looking to hire a resourceful Bilingual Sales Representative to join our exceptional team at At&T in Guadalajara Jalisco
Growing your career as a Full Time Bilingual Sales Representative is an awesome opportunity to develop relevant skills.
If you are strong in planning, leadership and have the right experience for the job, then apply for the position of Bilingual Sales Representative at At&T today!
We are so glad you are interested in joining AT&T.Education:Job Description:This is your opportunity to be the voice of AT&T – a global leader in communications and technology – and earn up to MXN $24,000 per month. Members of our team redefine customer service and sales success, creating meaningful connections with each customer. Every interaction is an opportunity to introduce the latest technology, services and offers. While you drive to meet your daily and monthly sales goals, you’ll help our customers stay connected to what matters the most.As a Bilingual Sales Representative, you’ll be trained to address a broad range of customer service call types – collections, retention, sales coordination, billing and adjustments and advanced technical support. You’ll use creative problem-solving skills to address complex customer questions and concerns while navigating between multiple tools and systems to update customer accounts and maintain records. Your goal will be to provide effective and timely resolutions for customers and deliver personalized recommendations for our latest products and services. Your consultative approach will help you find the right solutions for customers, providing an outstanding customer experience while meeting and achieving sales goals that help you max out your bonus potential.Every day will include a variety of interactions with customers in the U.S. You’ll instill confidence and loyalty in your customers, providing effective service and improving retention through thoughtful listening and knowledge of AT&T’s products and services. We’ll provide the tools, resources and training you need to support customers in several key areas: · Simplifying the explanation of customer bills, rate plans, and features of AT&T’s products and services.· Engage Tier 3 support (network and IT), third party vendors and suppliers as needed to address issues, service faults and provide customer resolution.· Support wireless local number portability (WLNP), relocations, combined bill support, after hours inquiries and pre-paid service.· Use our training and your problem-solving skills to troubleshoot and resolve various customer-impacting issues, such as voice and data, that span multiple networks and elements. We’ll help you keep up with changes to technology and applications, so you can provide the best resolution for the customer.· Get customers up and running with the latest products and services such as air cards, USB devices, as well as AT&T-provided software & applications.Qualifications - ExternalIn this full-time position (40 hours/week), you’ll work a set schedule including breaks, lunches and scheduled open time to ensure availability to answer the customer’s call and provide exceptional service.· Who makes a great fit for the role? There are a few must-haves:· Advanced English Fluency to engage with U.S. customers.· Experience using a personal computer and Microsoft Office products is a must.· One year of customer sales experience. Customer Care experience preferred.· Ability to train/work 5 days (40 hours during operation hours) + 2 resting days per week. Our center operates from 7:00 am to 9:15 pm CST, Monday to Saturday (considering Daylight Saving Time & Holidays).· Ability to work 100% in the Center, not from home.There's more than a paycheck in it for the right candidate. Our compensation package includes:· Monthly Base Salary: MXN $17,000 (before Taxes)· Monthly sales bonus when you meet your sales and service targets· Monthly Grocery vouchers MXN $1,452 every 14 days· Monthly Restaurant vouchers MXN $1,161 every 14 daysIn addition to competitive pay, an innovative workspace and career growth potential, as an employee of AT&T you’ll be eligible for some great rewards:· Life Insurance· Hospitalization indemnity and Funeral Insurance· Vacation days, plus three personal days, onsite medical and more.· 50% discount on five lines of AT&T Wireless service.· Paid starting from your first day of training, including some benefits like meal and grocery vouchers.Your future is calling. Benefits Invested in your satisfaction and continued success. We take care of our own here (hint: that could be you). Our benefits and rewards mean we cover some of your biggest needs with some of the coolest offerings. We already think we’re a pretty great place to work. We’re just trying to rack up some bonus points. When the day comes that you get some much needed R&R (not that you’d ever want to leave #LifeAtATT) you’ll know your future is set with the AT&T Retirement Savings Plan (ARSP). Savings Give back to your community and connect with colleagues through social and team-building events, and annual paid time off for volunteer efforts of your choice. Community & Team Events Let’s start with the big one: Your work gets rewarded with competitive compensation starting from the first day of training. It really does pay to be on our team. Compensation and Paid Training When it comes to priorities, we know family tops the list. For the moments that matter the most, you'll be there for them, and we'll be here for you. Family Leave Vacation? Staycation? Heck, let’s take a road trip. On top of paid holidays, chill out with paid time off (PTO) that you can spend any way you want. Paid Time Off Our people have class. Literally. We can help you out on approved education costs with our tuition assistance plan. Tuition Assistance Here’s another reason to breathe easy: You and your family get access to excellent medical, dental and vision insurance options. Insurance Options Wanna make your friends really jealous? You’ll get discounted access to the latest and greatest AT&T products and services — plus other awesome items, like tickets to live events. Discounts You strike us as an over-achiever (don’t worry, it’s a compliment). Our training and development programs are your ticket to expert status in your job. Training & Development When the day comes that you get some much needed R&R (not that you’d ever want to leave #LifeAtATT) you’ll know your future is set with the AT&T Retirement Savings Plan (ARSP). Savings Give back to your community and connect with colleagues through social and team-building events, and annual paid time off for volunteer efforts of your choice. Community & Team Events Let’s start with the big one: Your work gets rewarded with competitive compensation starting from the first day of training. It really does pay to be on our team. Compensation and Paid Training When it comes to priorities, we know family tops the list. For the moments that matter the most, you'll be there for them, and we'll be here for you. Family Leave Vacation? Staycation? Heck, let’s take a road trip. On top of paid holidays, chill out with paid time off (PTO) that you can spend any way you want. Paid Time Off Our people have class. Literally. We can help you out on approved education costs with our tuition assistance plan. Tuition Assistance Here’s another reason to breathe easy: You and your family get access to excellent medical, dental and vision insurance options. Insurance Options Wanna make your friends really jealous? You’ll get discounted access to the latest and greatest AT&T products and services — plus other awesome items, like tickets to live events. Discounts You strike us as an over-achiever (don’t worry, it’s a compliment). Our training and development programs are your ticket to expert status in your job. Training & Development When the day comes that you get some much needed R&R (not that you’d ever want to leave #LifeAtATT) you’ll know your future is set with the AT&T Retirement Savings Plan (ARSP). Savings Give back to your community and connect with colleagues through social and team-building events, and annual paid time off for volunteer efforts of your choice. Community & Team Events
Benefits of working as a Bilingual Sales Representative in Guadalajara Jalisco:
● Learning opportunities
● Company offers career progression opportunities
● Competitive salary
