DirecciónJob DescriptionWe are seeking a highly skilled Bilingual Technical Support Specialist to provide technical assistance to our clients. The ideal candidate will be responsible for delivering firstline Technical Support, troubleshooting hardware and software issues, and ensuring an exceptional user experience.ResponsibilitiesProvide remote and inperson Technical Support to clients and users.Diagnose and resolve issues related to Windows, Office, email, VPN, and Citrix.Set up and maintain email accounts and VPN systems.Collaborate with other teams to resolve complex technical issues.Provide basic training to users on system and software usage.RequirementsPrevious experience in Technical Support, preferably in corporate environments.Fluency in both English and Spanish, both spoken and written.Advanced knowledge of Windows operating systems and related software.Experience in setting up and managing email accounts.Familiarity with VPN and Citrix systems.Exceptional problemsolving and customer service skills.BenefitsSalary 16,000 pesos gross.Professional growth and development opportunities.Dynamic and collaborative work environment.Continuous training in emerging technologies.Work area Mexico City Home officeHow to ApplyApply through this channel.Bolsa de trabajo México ofrecemos puesto de Bilingual Technical Support Specialist para el sector de Informatica Telecomunicaciones en la empresa Alia de Benito Juárez. Salario acorde a tu experiencia y al salario medio del sector. Actualiza ahora tu currículum vitae y postúlate a este empleo. Tipo de empleo Tiempo Completo.
