Billing Manager

Monitors and analyzes revenue data to produce financial reports and information. Keeps close communication with customers to ensure the accuracy of amounts invoiced. Establishes and enforces proper procedures, methods and policies. This position leads the teams who invoice Ground Handling and Cargo services, is the owner of monthly/annual revenue close and reporting tasks, including loading the invoices to SAP and One Stream, determine revenue provisions, provide information to the different Finance areas, such as AR, FP&A and Accounting, performing revenue account analysis, and revenue reconciliations invoicing system to SAP and SAP to tax (SAT).

Detailed activities and responsibilities

• Meet accounting and operational requirements by providing financial information to the different areas, implementing productivity, quality, and customer-service standards; resolving problems; identifying improvements.
• Provide with information to FP&A for budget and forecast purposes.
• Recruit, train, coach, and manage teams to ensure priorities and deliverables are met.
• Supervises the customer invoicing processes, including pre- invoice verification, tax/tariff rate changes, invoice tracking/resolution in case of dispute with customers.
• Ensures that all invoices are received by customer.
• Ensures that airport fees are accurately accrued, reported, billed and paid.
• Responsible for researching and following-up on exceptions on pending invoices and or credit memos by partnering with Commercial and Operations teams as well as other functions/areas around the company to ensure issues are resolved timely.
• Weekly loading the invoices legacy system into SAP and monthly in One Stream, tracking the follow-up with the proper area/function for issues resolution.
• Active participation in the month-end processes.
• Ensuring internal control processes and internal/external audit requirements are being followed within the team.
• Ensure ongoing compliance with company policies/procedures and local taxes regulations.
• Managing relationship with customers.
• Propose continuous initiatives to improve and save time in the invoicing process
• Perform other tasks as assigned

Desired Skills, Experience and Qualifications

• A university degree in accounting.
• 5 or more years of experience in accounting or related role at supervisory level in a high transaction volume corporate environment company.
• Able to communicate fluently in English both written and spoken
• Ability to lead, coach, and develop team members
• Able to hold self and others accountable to achieving goals and standards
• Ability to work in a fast-paced environment to handle multiple competing tasks and demands
• Strong communication skills; oral and written
• Strong organization, planning and time management skills
• Strong personal and professional ethical values and integrity to handle confidential information.
• Proficient in Microsoft Excel (Pivot tables, complex formulas, etc.)
• Strong interpersonal & collaboration skills to work effectively as team with all levels of the organization.