Collections Analyst

At HP, talent is our criteria. Join us in reinventing the standard for diversity and inclusion. Bring your awesomeness, and just be you!

As a Collections Analyst within our Global Direct Collection Team, you will be building a strategic relationship with customers, understanding their business models, identifying challenges in the payment process and finding solutions on how to improve HP and customer interlock and accelerating cash-flow.

What will your day consist of?

• Building a strategic relationship with customers, understanding their business models, identifying challenges in the payment process and finding solutions on improving payments and accelerating cash-flow
• Sending consolidated account statements, to our AP contacts, who are usually part of centralized teams
• Logging the disputes raised by the customers and follow-up with internal and external stakeholders for resolution
• Conducting critical call with different Order Management groups, in order to review the status of the disputes, negotiate and agree in resolution timelines
• Having Ad-hoc calls with Accounts Payable representatives for different Accounts Receivable reconciliations
• Following-up with Customers’ Requestors (POs’ creators) in order to obtain a faster resolution on different cases.
• Communicate and have a close partnership with Credit Analysts, Sales, Account Management teams to take appropriate Financial decisions
• Escalating up to Director and VP level the cases without a clear resolution path
• Leading and/or participating in business enhancement projects across countries/ regions.

Join us if you have:

• Bachelor or master’s degree in Finance, Administration, business, economics or similar
• Advanced English language skills, knowledge of additional languages will be a plus
• 1 years of experience in collection, customer service, accounts payable or receivable
• Understanding of collection strategies and financial concepts.
• Good communication, negotiation, and conflict resolution skills.
• Ability to build relationship across teams and cultures
• Understanding of Quote to Cash process.

Your additional benefits package:

• Life insurance
• Mayor Medical Insurance
• Savings Fund
• 12 paid holidays on your first year
• Restaurant and food vouchers
• Other flexible benefits (Medical services for family, Dental Plan, Fitness Programs)
• Vendors discount program (Restaurants, cinema, clothing, and other)

Job -

Finance

Collections Analyst

Description -

At HP, talent is our criteria. Join us in reinventing the standard for diversity and inclusion. Bring your awesomeness, and just be you!

As a Collections Analyst within our Global Direct Collection Team, you will be building a strategic relationship with customers, understanding their business models, identifying challenges in the payment process and finding solutions on how to improve HP and customer interlock and accelerating cash-flow.

What will your day consist of?

• Building a strategic relationship with customers, understanding their business models, identifying challenges in the payment process and finding solutions on improving payments and accelerating cash-flow
• Sending consolidated account statements, to our AP contacts, who are usually part of centralized teams
• Logging the disputes raised by the customers and follow-up with internal and external stakeholders for resolution
• Conducting critical call with different Order Management groups, in order to review the status of the disputes, negotiate and agree in resolution timelines
• Having Ad-hoc calls with Accounts Payable representatives for different Accounts Receivable reconciliations
• Following-up with Customers’ Requestors (POs’ creators) in order to obtain a faster resolution on different cases.
• Communicate and have a close partnership with Credit Analysts, Sales, Account Management teams to take appropriate Financial decisions
• Escalating up to Director and VP level the cases without a clear resolution path
• Leading and/or participating in business enhancement projects across countries/ regions.

Join us if you have:

• Bachelor or master’s degree in Finance, Administration, business, economics or similar
• Advanced English language skills, knowledge of additional languages will be a plus
• 1 years of experience in collection, customer service, accounts payable or receivable
• Understanding of collection strategies and financial concepts.
• Good communication, negotiation, and conflict resolution skills.
• Ability to build relationship across teams and cultures
• Understanding of Quote to Cash process.

Your additional benefits package:

• Life insurance
• Mayor Medical Insurance
• Savings Fund
• 12 paid holidays on your first year
• Restaurant and food vouchers
• Other flexible benefits (Medical services for family, Dental Plan, Fitness Programs)
• Vendors discount program (Restaurants, cinema, clothing, and other)

Job -

Finance

Schedule -

Full time

Shift -

No shift premium (Mexico)

Travel -

No

Relocation -

No

EEO Tagline - 

HP Inc. is EEO F/M/Protected Veteran/ Individual with Disabilities.

You’re driven to make positive changes. We’re driven to find people like you. We have a lot in common.

At HP, diversity and inclusion are business imperatives.We are driven to be the career destination for all top talent.Join us in reinventing the standard for diversity and inclusion where talent is our criteria.

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