Dirección- Implement and support SAP Finance & Procurement module
- Hybrid position in Mexico City
Sobre nuestro cliente
Global company, leading expert in medical imaging.
Descripción
1. She/he is responsible for end-to-end implementation of SAP FICO module for Mexico, reporting to global IT head.
2. Primary mission once implementation is complete is to ensure a correct end-user support of the following:
3. She/he will support the group Core Model best practice in close collaboration with regional business counterparts. The position includes working extensively with international teams: IT, business and project rollout teams.4. When participating to local rollout projects or evolutions, she/he will assist with creation and review of business functional design, user testing and training.
2. Primary mission once implementation is complete is to ensure a correct end-user support of the following:
- Support users in daily operations, mainly SAP Finance To Manage processes
- Managing user-ids and authorizations
- Checking interfaces between systems
- Qualifying defects raised by Key-Users
- Analyzing and documenting new requirements with Business Key-Users
- Organizing and running Non Regression Tests
- Leverage functional knowledge and training to assist end users in identification and resolution of basic issues.
- Contribute to functional support documentation including improvement recommendations
- Communicate issue, request, or problem status to all parties as appropriate.
- Facilitate and actively participate in functional activities as they relate to application configuration.
- Follow established escalation procedures.
- Coordinate and support planned application or system outages for maintenance primarily impacting assigned areas of work. Partner with business user groups and supporting technical teams
- Assist with documentation of test scenarios for Technical Unit Testing/Functional Unit Testing/UAT test phases. Map scenarios to functional and technical requirements.
- Create support documentation.
- Assist with delivering training capabilities.
3. She/he will support the group Core Model best practice in close collaboration with regional business counterparts. The position includes working extensively with international teams: IT, business and project rollout teams.4. When participating to local rollout projects or evolutions, she/he will assist with creation and review of business functional design, user testing and training.
Perfil buscado (Hombre / Mujer)
- Advanced english level
- Availability for hybrid role in Mexico City
- Experience with multiple end-to-end SAP FI/CO implementations
- 5+ years of experience with SAP FI/CO
- 5+ years of end-users' support experience
- Experience supporting the following SAP Modules: FI, CO, FTM, PTP.
- Demonstrates end-users support capabilities
- Solid understanding of Change Management concepts
- Matrix organization experiences will be appreciated
- Excellent verbal and written communication skills in English.
- Comfortable with communicating with different levels of technology and business leadership
Qué Ofrecemos
Attractive salary and superior benefits package
