JOB SUMMARY
This position will be responsible for training and communications design, development, and implementation for the supply chain technology organization. This includes support for key supply chain tech tools such as Coupa, Per Angusta, Scan Market, and SAP. Our ideal candidate will have a basic understanding of the core applications and Procure-to-Pay processes. Experience with digital adoption platforms is a plus.

• Provide technical support to application users and assist in error management through administration of Jabil’s support ticketing system.

• Identify opportunities to utilize tech platforms to support organizational metrics and goals such as cost reduction and process efficiency

• Assist in the design, development, testing, training and roll-out of additional Coupa modules as required.

• Provide Coupa application support, identify training needs, and make recommendations for functionality and business process improvements.

• Coordinate with Subject Matter Expert’s for all supporting material systems (Coupa, Walkme, SAP, Per Angusta)

• Coordinate with the purchasing community to ensure buying channel implementation to allow Jabil to stay in front of our competition from a supply chain management standpoint.

• Forge successful relationships with the purchasing community

• Demonstrate a return on investment for all enhancements made to Jabil’s supply chain tools or processes.

• Adhere to all safety and health rules and regulations associated with this position and as directed by supervisor.

• Comply, follow, and enforce all procedures within the company security policy.

• May perform other duties and responsibilities as assigned.

JOB QUALIFICATIONS & KNOWLEDGE REQUIREMENTS

Bachelor’s degree in Supply Chain, Finance, or relevant business field preferred.

Experience in working with Coupa Procure to Pay is preferred - emphasis on supplier onboarding, cxml integration support, and general system administration.

Strong problem solving, analytic, negotiation, project management, and people skills are a must.

· Three to five years of relevant business experience.

· Ability to create procedural manuals. Ability to effectively present information or training material and respond to questions from relatively large groups of people.

· Ability to define problems, collects data, establish facts, summarize information, and draw valid conclusions.

· Ability to solve practical problems with limited information. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

· Ability to work effectively under pressure with constantly changing priorities and deadlines.

· Ability to operate a personal computer including using a Windows based operating system and related software.

PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Ability to work effectively under pressure with constantly changing priorities and deadlines. Individual may be required to sit, stand, walk regularly and occasionally lift up to 15 lbs. Be accessible to production floor and office staff and to use required office equipment. Specific vision requirements include reading of written documents and use of computer monitor screen frequently. This job may require up to 30% travel.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Individual’s primary workstation is located in the office area. The noise level in this environment is typically low.