Credit & Collections Analyst

Credit & Collections Analyst (LA)

Location: Hybrid, Mexico

Position Summary:

Our Credit & Collections Team is seeking an analyst to cover Latin America based in Mexico reporting into Dublin Manager. This person will have excellent communication skills and be extremely organized. This is a great opportunity to join a collaborative team and develop your career within a multinational software company. Native Spanish and Fluent English is required. Portuguese would be a plus.

Your Day-to-Day:

• Collect cash for a ledger of accounts receivable in Latin America.
• Ensure that cash targets are met, and payment terms are respected.
• Keep overdue and DSO under control and to the minimum.
• Contact clients by phone and email regularly to confirm payment of invoices.
• Record contact activity and invoice status in SAP.
• Escalate issues to Supervisor and Account Managers when their intervention or awareness is required.
• Create a document and follow up on dispute cases in SAP.
• Perform account reconciliation to ensure that outstanding balances are correct.
• Review unapplied credits and handle refund requests.
• Send invoices and other documents by courier or post.
• Address, reply, and resolve queries of users by phone, email, and SAP CRM.

What You Bring to The Team: **Please submit resume in English**

• Degree in Business Administration or Finance preferred, or equivalent experience.
• 1+ years of experience in finance or credit collections is desirable. 
• Native Spanish. Fluent English. Portuguese would be a plus.
• Attention to detail and very organized.
• Proficiency in Excel, Word, and Outlook required.
• Strong communication skills.
• Results-driven and target-focused.
• Problem-solving skills.
• Self-motivated and ability to show persistence.
• This is a full-time role expected to work 40 hours per week, hybrid in Mexico.

• Requires sitting or standing at will while performing work on a computer (or any other ). The role requires communication with managers, peers, and other colleagues of the company in person (on occasion), and by utilizing Microsoft Teams chat, calling, and meeting functions.

• There is no travel required.

What We Offer:

• An exciting career as an integral part of a world-leading software company providing solutions for architecture, engineering, and construction.
• Competitive Salary and benefits.
• The opportunity to work within a global and diversely international team
• A supportive and collaborative environment.
• Colleague Recognition Awards.

About Bentley Systems:

Bentley Systems (Nasdaq: BSY) is the infrastructure engineering software company. We provide innovative software to advance the world’s infrastructure – sustaining both the global economy and environment. Our industry-leading software solutions are used by professionals, and organizations of every size, for the design, construction, and operations of roads and bridges, rail and transit, water and wastewater, public works and utilities, buildings and campuses, mining, and industrial facilities. Our offerings, powered by the iTwin Platform for infrastructure digital twins, include MicroStation and Bentley Open applications for modeling and simulation, Seequent’s software for geoprofessionals, and Bentley Infrastructure Cloud encompassing ProjectWise for project delivery, SYNCHRO for construction management, and AssetWise for asset operations. Bentley Systems’ 5,000 colleagues generate annual revenues of more than $1 billion in 194 countries. 

Equal Opportunity Employer:

Bentley is proud to be an equal opportunity employer and considers for employment all qualified applicants without regard to race, color, gender/gender identity, sexual orientation, disability, marital status, religion/belief, national origin, caste, age, or any other characteristic protected by local law or unrelated to job qualifications.