Credit Specialist

Job Description

We are looking our next Credit Specialist!

RESPONSIBILITIES:

•    Perform and coordinate collection activities perform by credit team, assuring proper follow-up is in place and organizing and leading cash calls in the format agreed with the business, focusing on the top past due customers.
•    Serve as a key member of Credit and Collection team and provide end-to-end credit solutions to internal and external clients.
•    Give advice to the team on solution of complex issues, providing guidance and being the last contact before further escalation. 
•    Act as main point of contact and information between Credit Operations team and the Business Credit Managers
•    Establish and maintain regular interaction with CSRs to deal with customer accounts’ significant issues (TOP’s, disputes, or any other)
•    Provide detailed information on reasons for overdues at month-end, actions taken and path forward for permanent resolution.
•    Perform disputes analysis and work with CSR team and Sales team to resolve the most important items. 
•    Identifying recurrent slow payers and finding roots cause of delays, proposing solution and following up on each case.
•    Ensure the compliance of credit process with applicable policies and procedures.

REQUIREMENTS:

•    MBA graduate or bachelor’s degree in Accounting/Finance or Accounting professional.
•    Minimum 2 years’ experience in Credit Management or Accounts Receivable area.
•    SAP knowledge is a must.
•    Advance knowledge of Microsoft Excel, Power Point and email programs.
•    Excellent written and verbal communication skills in English are a must.

CAPABILITIES AND SKILLS

•    Strong analytical and problem-solving skills.
•    Demonstrated ability to act as a change agent.
•    Results oriented.
•    Strong customer focus skills.
•    Able to deal with uncertainty, stress and changing environment.