DirecciónA Group and Banquet Coordinator Solicits, secures arrangements, coordinates, and conducts follow-up for small local and group catered events as well as dry meetings and convention affiliates.
What will I be doing?
A Group and Banquet Coordinator Solicits, secures arrangements, coordinates, and conducts follow-up for small local and group catered events as well as dry meetings and convention affiliates.
The Group and Banquet Coordinator will interact frequently with Guests and customers with the intention of earning repeat and expanded business.
Specifically, a Group and Banquet Coordinator will perform the following tasks to the highest standards :
- Identify new contacts, develop sales leads, and respond to sales opportunities in order to maximize revenue
- Understand fully the hotel amenities, packages and promotions
- Generate contracts and BEOs in support of Sales Managers.
- Generate food and beverage revenue for groups and meetings of 50 or less guests with 10 or less guest room nights by responding to customer inquiries promptly.
- Handles negotiations with meeting planners and generate Banquet Event Orders based on agreed contractual terms. Prepare and process all required paperwork to include BEOs for groups with room blocks of 10 or less, and all other related correspondences with clients.
- Support daily distribution of BEO’s, reader boards and change logs
- Maintain excellent working relationship from initial lead call through follow-up solicitation and maintain contact with all support departments, including banquets and functions room departments, until event conclusion.
- Conduct property tours to promote facilities and services.
- Work with Administrative Assistants in maintaining file room and proper stocking of Catering Marketing Collateral.
What are we looking for?
A Group and Banquet Coordinator serving Hilton brands is always working on behalf of our Guests and working with other Team Members.
To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow :
- Perform other duties and responsibilities as requested
- Represent the catering department in the Small and Large Meeting Planner Survey
- Good organisational and administration skills
- Positive attitude and good communication skills
- Commitment to delivering a high level of customer service
- Confident telephone manner
- High level of IT skills
- Excellent grooming standards
- Demonstrated previous experience working in a Sales environment
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions :
- Knowledge of the hotel property management systems
- Demonstrated previous experience working in the Group and Banquet function
- Qualification, degree, or certification in a relevant field
MEANINGFUL BENEFITS FOR YOUR CAREER & WELL-BEING
We support the well-being and performance of Team Members with industry-leading rewards, recognition and support to meet their needs and dreams : Best-in-Class PTO
Go Hilton Travel Discount Program
Hotel rates as low as $40 / night! Health & Welfare Benefit Plans Debt-Free Education Retirement Savings Program Employee Stock Purchase Plan Mental Wellness Support
Flexible Schedules Access to your pay when you need it
through DailyPay
