Help Desk Bilingüe

• At least 3 yeas in similar role
• Conversational English is "Must" "You will provide support in Global Level"
• University graduates. Non-students
• Understanding of ITIL (IT Infrastructure Library)
• Experience with ServiceNow or similar Incident Management Tool
• Knowledge on handling Service Requests and Incidents
• Bachelor's in computer science, Engineering, or related discipline with an IT certificate / diploma
• Knowledge on Email tools like MS-Outlook and MS-Exchange
• Knowledge on Networking (VPN/Connectivity Issues), Internet Security,
• Knowledge on Windows, Mac O/s (Basics), Android, iOS
• Knowledge on instant messaging tools like MS-Teams
• Working knowledge on O365
• Experience with working in a pharma / Biotech / GxP environment is preferred

You will work in Pharma Industry and the Salary Monthly will be between 20k 23k according experience.