LAR Claims Support Coordinator - Urgent Hiring

We are looking for a brilliant LAR Claims Support Coordinator to join our growing team at American International Group in Ciudad de México.
Growing your career as a Full Time LAR Claims Support Coordinator is an amazing opportunity to develop productive skills.
If you are strong in problem-solving, leadership and have the right personality for the job, then apply for the position of LAR Claims Support Coordinator at American International Group today!

LAR Claims Support Coordinator page is loaded

LAR Claims Support Coordinator

Apply locations Mexico City time type Full time posted on Posted 2 Days Ago job requisition id JR2301621

LAR Claims Support Coordinator

Who we are

American International Group, Inc. (AIG) is a leading global insurance organization. Building on 100 years of experience, today AIG member companies provide a wide range of property casualty insurance, life insurance, retirement solutions, and other financial services to customers in more than 80 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets, manage risks and provide for retirement security.

Get to know the business

AIG Travel Guard is a p rovider of travel insurance plans and assistance services covering travelers worldwide through each of the 7 centers we have in different parts of the world. From our service center based in Mexico City we provide support to LAC, Spain and Portugal.

AIG Travel Guard The plans offer coverage for vacation and trip cancellation, travel interruptions and delays, emergency medical and health expenses, lost baggage and more. We provide support to both leisure and corporate travelers all around the globe.

Recently, AIG Travel Guard was awarded top honors by Forbes Advisor in their Best Travel Insurance Companies list for consumers. Out of 15 travel insurance companies ranked by the financial news outlet, AIG Travel came in first.

About the role

What you need to know:

Our Claims professionals support AIG policyholders through some of the most trying times. When our clients face losses large and small, we step up to help them ease the financial burdens of catastrophic events like fires and hurricanes; we help them get their businesses back up and running again or recoup the value of a lost family heirloom or a prized possession. Our Claims team is an industry leader, drawing daily on its unparalleled levels of expertise to offer our clients the highest levels of stewardship to drive total cost of claim improvement and consistent outcomes. AIG manages claims using a wealth of technical and market knowledge about risks, business practices, and the ever-evolving legal and regulatory environment.

The LAR Claims Support Coordinator is responsible for:

• Receiving claim documents from customers and based on those, assigning new claims or activities to adjusters so that they can process the claims
• Manage one or more inboxes receiving daily communications from customers and third parties and replying accordingly to questions or requests
• Administrate the workload for the team of adjusters assigning different amounts or types of claims to different people, based on determined criteria and the status of the team
• Process different basic claim activities, such as maintaining assignation databases, uploading documents to the system, processing payments to insureds, etc
• Report complaints and compliments received via email or phone

What we’re looking for:

• Experience over the insurance operations, Claims or related in a basic to intermediate level
• Entry Level. College degree not required, but preferred
• Self-governance and responsibility are important, as it will be expected that you process your tasks independently
• Excellent communication with customers (both written and by phone) in English and Spanish. Portuguese is a plus
• Detailed oriented and organized
• Proactivity and being able to determine priorities and urgencies
• Basic computer skills, such as Excel, Outlook

A look at our benefits

At AIG, we have a 100-year legacy of working to make the world a better place. And that begins with our employees. We’re proud to offer a range of employee benefits and resources that help you protect what matters most – your health care, savings, financial protection, and wellbeing. We provide a variety of leaves for personal, health, family, and military needs. For example, the “Giving Back” program allows you to take up to 16 hours a year to volunteer in your community.

We also believe in fostering our employees’ development and offer a range of learning opportunities for employees to hone their professional skills to position themselves for the next steps of their careers. AIG also has a tuition reimbursement program for eligible employees to enhance their education, skills, and knowledge in areas that relate to their current position or future positions to which they may transfer or progress.

We are an Equal Opportunity Employer

It has been and will continue to be the policy of American International Group, Inc., its subsidiaries and affiliates to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. At AIG, we believe that diversity and inclusion are critical to our future and our mission – creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.

We are an Equal Opportunity Employer

American International Group, Inc., its subsidiaries and affiliates are committed to be an Equal Opportunity Employer and its policies and procedures reflect this commitment. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories such as sexual orientation. At AIG, we believe that diversity and inclusion are critical to our future and our mission – creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.

To learn more please visit:

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with physical or mental disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to complete any part of the application or hiring process, please send an email to Ver el correo electrónico en click.appcast.io . Reasonable accommodations will be determined on a case-by-case basis.

Functional Area:

CL - ClaimsEstimated Travel Percentage (%): No TravelRelocation Provided: NoAIG MEXICO SERVICIOS S.A. DE C.V.

About Us

American International Group, Inc. (AIG) is a leading global insurance organization. AIG member companies provide a wide range of property casualty insurance, life insurance, retirement solutions and other financial services to customers in approximately 70 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets, manage risks and provide for retirement security.

What unites us across all of these offerings is our commitment to helping individuals, businesses and communities prepare for and respond to times of uncertainty. Whether serving those facing natural disasters or millions of Americans striving for a financially secure retirement, we have the specialist expertise to help clients better manage risk.

We’re also committed to doing the right thing for our people and the communities where we work and live. It’s why we seek to offer what matters to our ever-diversifying team - like flexible and creative work environments, professional growth opportunities and forums to advocate for one another and incite change. We encourage employees to give back to the causes they care most about, supporting these efforts through our Volunteer Time Off and Matching Grants Programs.

Join our Talent Network . Additional information about AIG can be found at  | YouTube | Twitter | LinkedIn . These references with additional information about AIG have been provided as a convenience, and the information contained on such websites is not incorporated by reference into this press release.

Benefits of working as a LAR Claims Support Coordinator in Ciudad de México:

● Excellent benefits
● Opportunities to grow
● Advantageous package