Learning Services Enablement Event Management Support

Learning Services Enablement Event Management Support

This role has been designed as ‘Hybrid’ with an expectation that you will work on average 2-3 days per week from an HPE office.

Job Description:

Learning Services Enablement Event Management Support

Using unique understanding of the training process, performs general and specific operational processes in support of the training delivery function, or in the company business/function, Learning Services segments and Centers of Expertise. Assists with researching and analyzing training information, tracks financial metrics, compiles data, formulates necessary reports, coordinates work processes, and performs other established operational and logistical procedures aligned to Learning Services business processes. Interfaces with vendors, trainers, designers/developers, and training participants regarding training logistics, facility arrangements, and materials.

Responsibilities:

• Contributes to new processes, program, and system implementations and/or design within a single function, business, or geography.
• Delivers basic employee support services in assigned areas.
• Uses assigned delivery mechanisms to ensure consistency and effectiveness.
• Contributes to process improvement and achieves assigned tasks.
• Assists with processes to resolve employee/HR support issues/cases.
• May assist in escalation support to HR functions and partners.
• Assists with the implementation of process improvement to optimize the customer experience globally.

About you

• First level university degree preferred or equivalent experience.
• Typically 0-2 years training or related experience.
• Basic collaboration, communication, administrative, problem- solving/troubleshooting, and customer service skills.
• Basic ability to understand training function processes and programs.
• Basic ability to learn escalation management strategies.
• Advanced communication (verbal & written) skills in English.
• Basic Project Management skills
• Telephone and e-mail etiquette.

Accountability, Accountability, Active Learning, Active Listening, Bias, Business, Change Management, Coaching, Communication, Creativity, Critical Thinking, Data Analysis, Design Thinking, Empathy, Follow-Through, Growth Mindset, Instructional Design, Intellectual Curiosity, Long Term Planning, Managing Ambiguity, Organizing, Presentations, Process Development (PD), Project Management, Saba {+ 2 more}

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

Diversity, Inclusion & Belonging

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

#mexico

Job:

Learning & Development

Job Level:

Entry

Hewlett Packard Enterprise is EEO F/M/Protected Veteran/ Individual with Disabilities.

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.