DirecciónProject: Analysis, implementation and execution of improvements for the process of Computer Equipment Replacement.
Preparation of Computer Equipment for replacements:
- Operating system loading,
- Basic software installation
- Configuration of docking station
- Install drivers (BIOS, network, …..)
- Sending of special software to Portal Manager
- Download and installation of system patches
- In special cases help with information backup
- Registration in control inventories
- Label Computer Equipment removed from inventory.
- Run the scrap process weekly for the hardware replaced
- Guide the user before and after the replacement
- Notification and follow-up to each user
- Sending of esign for assignment and proof of delivery of Computer Equipment
- superseded and obsolete.
- Management of purchases of replacement Computer Equipment, from approvals, ticket generation, billing review and registration.
- Classification of teams by internal project
automation
- Analysis of the current process and implementation of at least 3 automations to reduce execution time and user response.
Results presentation
- Present weekly results by creating Power BI dashboards
