Logistics Operations Specialist

PRINCIPAL FUNCTIONAL RESPONSIBILITIES

1. Mode Team Support
   1. Project management related to the support of strategic planning for mode management for the Americas. Including regional tensioning plans, management of key in region providers and leadership for the center led regional mode teams. 

1. Support the strategic mode team processes including the development of common processes for the selection, development, tensioning and implementation of transportation providers. 
   1. Support negotiations and competitive tension events
   2. Perform analytics from data collection, scrubbing, compilation and/or data standardization.
   3. Conduct spot bids as required.
   4. Support bids for project freight. 
   5. Support cost reductions/ transportation optimization projects and carriers’ transitions.
   6. Monitor Supplier Data Metrics, engage carriers to improve OTD/ OTC performance. When necessary, coordinate recurrent calls with the carriers to improve the KPI’s.
   7. Assist in carrier training related to the various logistics tools. 

1. Oversight of the global provider risk mitigation process and reporting. Closely monitoring providers risk related to financials, legal and business requirements. (certifications, insurance etc.) Including taking the necessary actions to minimize Copeland’s exposure to potential supply chain disruptions.

1. Communication and interactions Enterprise Logistics Leaders for matters pertaining to mode management.

1. Logistics Operations
   1. Support Team Leader in projects to onboard Copeland sites into SCO, improve spend under management.
   2. Support the Operational Management of the Copeland Cross Dock Network.
   3. Coordination and resolution of issues related to the logistics network and the escalation of any critical issues to management. 
   4. Support SCO Operational and Audit Pay Teams in any ground rates or carrier related inquiries.
2. Spend Visibility
   1. Work with Business Units Freight Audit & Payment Manager and Mode Team members to ensure the CASS collaboration process and invoice approval is done in a timely manner.
   2. Work with Carriers and CASS to solve any invoice/ procedural issues.

1. Reporting of Key Metrics, participation  in supply chain and logistics strategic meetings including the development and presentation of materials to management.

1. Position requires regional travel (10%) 

EDUCATION:

Minimum: bachelor’s degree in business, transportation, supply chain or related field or equivalent experience.

COMPETENCIES:

1. Action Orientated
   1. You balance planning with action.
2. Financial Acumen
   1. You study data to make course corrections.
   2. You see the bigger picture.
   3. You ground yourself in data and focus on key metrics.
3. Tech Savvy
   1. You seek out experts and innovators to learn about the impact emerging technologies might have on your business.
4. Manages Complexity
   1. You drill down to root causes to gather relevant information.
   2. You consult diverse resources and ask more questions.
   3. You use more problem-solving tools.
5. Decision Quality
   1. You define issues and can map out a process.
   2. You utilize analytical tools to help explore potential scenarios. 
6. Cultivates Innovation
   1. You treat mistakes as stepping-stones and reduce risk by testing consequences.

EXPERIENCE / SKILLS:

1. Excellent interpersonal communication skills are essential. Including appropriate language skills to ensure proper communication with the global program management team (English) and local plant personnel.
2. Demonstrate competency in working and excelling in a team environment including the ability to interact across all levels of management within and outside the organization.
3. Strong project management skills including analytical and problem-solving capabilities.
4. Proficiency in Microsoft Power Point, Excel, and Word software
5. Experience with programming to support workflow business process automation would be beneficial.
6. Understands basic concepts of supply chain and information systems.
7. Familiarity with transportation and supply chain concepts and systems. Knowledge of regional or local providers is desirable.
8. Ability to multi-task and work in multi-disciplinary teams
9. English and local language capabilities.