Logistics Specialist I - Opportunity To Make A Difference

We are hiring a remarkable Logistics Specialist I to join our awesome team at Transplace, LLC in Nuevo Laredo, Tamps..
Growing your career as a Full Time Logistics Specialist I is an awesome Opportunity to develop essential skills.
If you are strong in people management, innovation and have the right drive for the job, then apply for the position of Logistics Specialist I at Transplace, LLC today!

Transplace, an Uber Freight company, is looking for experienced customer service professionals with a background in Transportation, Supply Chain, or Logistics. Our specialists will manage transportation functions to ensure accurate management of day-to-day aspects of booking, shipping, tracking, and billing on import, export, and US domestic shipments while negotiating competitive rates for those shipments while providing excellent customer service to our customers.

What the Candidate Will Do

Secure capacity for loads

Leverage carrier communication to influence capacity awards during tight markets. Determine eligibility for additional non-committed freight to be awarded to internal brokerage services

Contact carrier to obtain status of load-tendered; continue monitoring the shipment for on-time pick-up, transit, delivered, empty

Update load status in system, e.g., loaded, pick-up, delivery, empty, etc.

Notify Shipper and/or Receiver of Load Status and reschedule pick-up/delivery appointments when necessary

Establish and maintain effective relationships with shippers and receivers through professional and timely communications and inquiry responses

Correspond with customer and carrier regarding detention information

Communicate and gain approval for expedite shipments

Train customer users on the TMS, leveraging knowledge of customer business practices and workflow

Negotiate with carrier and customer for spot shipments

Lead training sessions for Carrier Contacts as necessary on Carrier Portal

Identify patterns with shipper, receiver and carrier performance and recommend actions for improvement

Demonstrate ownership of assigned segments of business.

Coordinate and direct shipments and deliveries, including Shipper to Cross-dock, Cross-dock to DC, DC to DC, DC to Store, etc. to improve Customer/Carrier equipment utilization

Set-up new Receivers, vendors, and suppliers

Assist in onboarding process to operations

Create SOPs and IOPs

Basic Qualifications

1-2 years related experience

Advanced Spanish and English written, oral, and presentation communication skills

Preferred Qualifications 

Knowledge of Freight Industry

Reporting and Analytics (Ability to run BI reports; validate information; understand report, and offer feedback and deliver insights to your manager and or customer contacts on the information contained within the report)

Microsoft Excel— knowledge of Microsoft Excel including but not limited to VLookup, Pivot Tables and advanced formulas

0 – 1 year of customer service experience 

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Benefits of working as a Logistics Specialist I in Nuevo Laredo, Tamps.:

● Learning opportunities
● Advancement opportunities
● Advantageous package