Dirección***This role is based in Mexico***
This is your chance to be part of a Corporate Human Resources team at a top global hospitality company! As a Field Operations Manager, you will partner with our business leaders to attract, retain, and develop Hilton's most important asset, our Team Members. On the CALA Operations team reporting to Sr Director HR & Talent Acquisition CALA, you will be responsible in supporting daily HR activities as you support our hotel teams across Hilton's managed portfolio of hotels in CALA.
HOW WE WILL SUPPORT YOU
Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as:
- Go Hilton travel program: 100 nights of discounted travel with room rates as low as $40/night
- Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
- Paid parental leave for eligible Team Members, including partners and adoptive parents
- Mental health resources including free counseling through our Employee Assistance Program
- Paid Time Off (PTO)
- Learn more about the rest of our benefits
At Hilton, we believe every Team Member is a leader. We are committed to offering leadership development opportunities through every step of a Team Member’s career journey and at every level, both in our hotels and across corporate. Hilton’s leadership development framework focuses on developing skills and business insight through a range of programs and approaches to meet varying learning needs and preferences.
**Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans.
HOW YOU WILL MAKE AN IMPACT
Your role is important and below are some of the fundamental job duties that make your work unique.
What your day-to-day will be like:
- Manage daily Human Resources operation to include interviewing, and hiring, employment and recruiting, training and development, wage/benefit compensation, team member and labor relations, contract compliance, disciplinary procedures, TM safety, statutory compliance, recognition and reward, and performance evaluations.
- Coordinate Labor Relations and union negotiation reporting and analysis across Mexico.
- Develop the materials and presentations for HR leadership and GM calls and capture important takeaways for follow-up.
- Oversee function of the data management system to include entry of team member data, recording employment transitions, and complete other HR Dashboards (i.e. hire, separation, leaves of absence), generating reports (i.e. payroll analysis, labor turnover)
- Track updates to the HR Field Roster.
- Organize team documents/resources and maintain the regular distribution cadence to support daily operations.
- Facilitate/Coordinate HR Audits & Communication
How you will collaborate with others:
- Be the liaison between the field and corporate by providing support (e.g., best practices, sharing feedback from the field to improve HR programs and delivery model, etc.)
What projects you will take ownership of:
- Support the annual GPTW and GTMS survey administration for hotel participation and tracking.
- Manage team member relations programs, activities, and initiatives to include picnics, holiday functions, health fairs, award banquets and special events.
WHY YOU'LL BE A GREAT FIT
You have these minimum qualifications:
- Two (2) to three years (3) years of professional HR experience.
- Two (2) years of on-property HR experience with strong proficiency in labor relations and recruiting.
- Strong proficiency with HR Analytics, Microsoft PowerPoint, and Excel.
- Bilingual – Spanish and English
- Ability to travel up to 50%.
It would be useful if you have:
- Design in Canva or other publishing tool
- Social Media Administration
WHAT IT IS LIKE WORKING FOR HILTON
The future of hospitality is bright at Hilton: a leading global hospitality company with a diverse portfolio of world-class brands . Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more-than 100-year history. Hilton is proud to have an award-winning workplace culture and we are consistently named among one of the World’s Best Workplaces. Check out the Hilton Careers blog and Instagram to learn more about what it’s like to be on Team Hilton!
It is the policy of Hilton to employ qualified persons without regard to color, race, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medication conditions), gender identity or gender expression, sexual orientation, marital status, military service, status as a protected veteran, disability, protected medical condition as defined by applicable law, genetic information, or any other protected group status as defined by and subject to applicable federal, state and local laws. Hilton’s commitment to equal employment opportunity supports the attraction and retention of a diverse workforce that will enhance our effectiveness in attracting Team Members, customers, corporate partners, and owners.
We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law. Please contact us if you require an accommodation during the application process.
