DirecciónWe are on the lookout for an enthusiastic Marketing Automation Support Specialist to join our high calibre team at Marsh Mclennan Companies in Huixquilucan Estado de México
Growing your career as a Full Time Marketing Automation Support Specialist is an incredible opportunity to develop competitive skills.
If you are strong in cooperation, critical thinking and have the right drive for the job, then apply for the position of Marketing Automation Support Specialist at Marsh Mclennan Companies today!
Description: We are seeking a highly motivated and detail-oriented individual to join our Marketing Operations Team as a Marketing Automation Support Specialist in México city.In this role, you will be responsible for supporting the execution and optimization of Marketing Automation using MS Dynamics Marketing.What's in Mercer for you?A company with a strong brand and results to match.Opportunity to interact with different areas of Mercer and career growth.Employee resource groups that provide access to leaders, relevant volunteer and mentoring opportunities, and interactions with counterparts in industry groups and the client organisation.Benefits package and benefits above and beyond those provided by law.What you will be rewarded with:A competitive salaryEmployee friendly policiesHealth care and insurance for you and your dependantsGreat work cultureHealthy Work life balanceA great working environmentFlexible benefits packages to suit your needs and lifestyleWork from home 2 days a week / Office 3 daysWe will rely on you to:Be responsible for developing and managing end user on-boarding, support, office hours and on-going training across the marketing organization.Develop and manage on-going business process (eg. Lead management, privacy, consent, etc..) documentation including managing knowledge portal (wiki).Oversee project management and task schedule for technical enhancements on cross-functional implementation teams.Roll-out a roadmap of enhancement including partnering with various groups to gather technical requirements, training and communications.Assist core system users designing complex Marketing Automation & reporting solutions for critical initiatives.Work closely with the Demand Generation Team to ensure the successful delivery of targeted and personalized email communications.What you need to have:Undergraduate Marketing degree or equivalent.3-5 years of experience in managing Marketing Automation system(s) (MS Dynamics is preferred, Marketo/Pardot experience is also desirable).Experience developing business requirements and process documentation.Strong familiarity with CRM (Client Relationship Management) systems (MS is preferred, Salesforce is also desirable).Knowledge of GDPR (General Data Protection Regulation) and CAN-SPAM regulationsAn analytical mindset with the ability to analyse and interpret campaign performance metrics.Solid written and verbal communication skills with ability to communicate/translate complex concepts to non-technical audience.Strong customer service orientation and relationship building skills – can build credibility with all stakeholders as reliable, accurate, and resourceful conduit to ensure accurate and timely execution of information.Ability to manage projects and multi-task in a fast-paced, deadline-driven environment.What makes you stand out:Extensive experience using and managing event management, Marketing Automation and CRM systems.Experience with IT (Information Technology) development processes related to CRM/ marketing applications.Familiarity with basic HTML/CSS/JS.Demonstrated understanding/experiencing of organizational processes related to system operations and integration.Proficiency with Microsoft Office Suite; especially PowerPoint and Excel: Filtering, VLOOKUP's, Pivot Tables, etc.Mercer
Benefits of working as a Marketing Automation Support Specialist in Huixquilucan Estado de México:
● Company offers great benefits
● Company offers career progression opportunities
● Attractive package
