Marketing Content Operations Manager

Job Description - Marketing Content Operations Manager (240000CH)

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Job Number:

Requisition Title

Requisition Title

Description

Description :

Your team responsibilities

The Producer/Operations Manager is a creative and strategic leader who can oversee and optimize the production process of high-quality Marketing Content across design, video, audio, and content marketing. This individual will work closely with the creative teams, the digital teams (social media, CX, web, email, etc), and the product marketers to ensure that marketing projects are delivered on time and on budget, and meet the highest standards of creative excellence and impact. This critical corporate marketing role will also leverage the Airtable software to manage and monitor the workflow, traffic, and governance of the marketing projects, and provide regular reports and insights on the performance and efficiency of the marketing services.

What we offer you

• At MSCI we are passionate about what we do, and we are inspired by our purpose – to power better investment decisions. You’ll be part of an industry-leading network of creative, curious, and entrepreneurial pioneers. This is a space where you can challenge yourself, set new standards and perform beyond expectations for yourself, our clients, and our industry.
• Wherever you are located you will find benefits that can help ensure your health and financial security. While they vary by different locations, we offer a broad range of benefits that are part of the value you receive as an MSCI employee.
• Our flexible ways of working will allow you to maximize your potential, and we will empower you with the trust, accountability, and advanced technology to perform at your very best.
• You’ll find a purposeful approach to wellbeing to provide you with all the resources you need to be your best at work and in your personal life. Our ‘Here For You’ Employee Assistance Program is available for our employees globally, providing confidential emotional support, financial and legal advice free of charge.

Your key responsibilities

• Manage the end-to-end production process of Marketing Content, from brief/intake to finalization, using the Airtable software and other tools as needed.
• Develop project plans and timelines, and manage all project resources, including internal and external vendors (agencies and freelancers), to ensure successful and impactful marketing initiatives.
• Handle real-time decisions and prioritize projects across content production and channel activation (digital, social, email, paid, and press/comms), based on the business objectives, deadlines, and resources.
• Collaborate and communicate effectively with the creative team, the channel activation team, and the business stakeholders, to ensure the marketing projects are aligned with our marketing objectives, and to help elevate the creative thinking and quality of the Marketing Content across different formats and channels.
• Track and report on the progress, status, and performance of marketing projects, using the Airtable software and other metrics, and identify and implement opportunities for improvement and optimization.

Your skills and experience that will help you excel

• Bachelor's degree in marketing, communications, or related field.
• At least 6 years of experience in marketing production, operations, or project management, preferably in a B2B or financial services environment.
• Strong knowledge and skills in content production, design, video, audio, and content marketing, and familiarity with the latest trends and best practices in these areas.
• Proficient in using Airtable software and other project management and collaboration tools, such as Asana, as well as Microsoft Office Suite (Excel, PowerPoint), and Adobe Acrobat Pro
• Excellent communication, interpersonal, and leadership skills, and ability to work effectively with cross-functional teams and stakeholders at different levels.
• Highly organized, detail-oriented, and proactive, and able to manage multiple projects and priorities in a fast-paced and dynamic environment.
• Passionate about marketing, creativity, and innovation, and committed to delivering high-quality and impactful Marketing Content.

How we’ll support you

• Our culture of high performance and innovation relies on our people sharing their knowledge and lifting each other up. You’ll be surrounded by a collaborative, global network of talented colleagues who will support and inspire you to do the best work of your career.
• We believe new and challenging experiences drive personal growth and innovation. With the right challenges, encouragement, and development support you can shape your own career experience. Career paths are multi-directional, and we encourage and support internal mobility to help you identify new opportunities to progress and take control of your future.
• As a new joiner you’ll be enrolled on our Global Orientation interactive learning experience to set you up for success.
• Our tailored learning opportunities will enable you to acquire the skills you need at your own pace, choosing between the courses and certifications best suited to you. Our platform coupled with access to LinkedIn Learning Pro will provide you with all the resources you need to accelerate your professional growth.
• At MSCI we act in ways that encourage respect for all voices, ensuring that everyone can be themselves and feel like they are a part of the company. We are intentional about ensuring that everyone is treated fairly and supported with equal opportunities to succeed.
• We have eight MSCI Employee Resource Groups: All Abilities, Asian Support Network, Black Leadership Network, Climate Action Network, Hola! MSCI, Pride & Allies, Women in Tech, and Women’s Leadership Forum.

About MSCI

MSCI is a leading provider of critical decision support tools and services for the global investment community. With over 50 years of expertise in research, data, and technology, we power better investment decisions by enabling clients to understand and analyze key drivers of risk and return and confidently build more effective portfolios. We create industry-leading research-enhanced solutions that clients use to gain insight into and improve transparency across the investment process.

To all recruitment agencies

MSCI does not accept unsolicited CVs/Resumes. Please do not forward CVs/Resumes to any MSCI employee, location, or website. MSCI is not responsible for any fees related to unsolicited CVs/Resumes.

MSCI Inc. is an equal opportunity employer committed to diversifying its workforce. It is the policy of the firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, gender, gender identity, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy (including unlawful discrimination on the basis of a legally protected parental leave), veteran status, or any other characteristic protected by law. MSCI is also committed to working with and providing reasonable accommodations to individuals with disabilities. If you are an individual with a disability and would like to request a reasonable accommodation for any part of the application process, please email and indicate the specifics of the assistance needed. Please note, this e-mail is intended only for individuals who are requesting a reasonable workplace accommodation; it is not intended for other inquiries.

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