Medical Information Manager

#CDMX #Hybrid.
This role is responsible for providing functional and therapeutic area/brand expertise to support responses to complex and highly complex escalated medical enquiries from Novartis country affiliates worldwide, and other Medical Information activities such as creation and quality review of Global Response/Guidance and Q&A documents.
Main Responsibilities:
·Delivery of complex or highly complex deliverables; responses to escalated medical enquiries for priority/launch brands
· Review of Medical Information (MI) deliverables to ensure quality requirements are met
· Developing content for digital platforms
· Providing input into MI Service processes and standards to ensure optimal efficiency and productivity
· Management of Congress Medical Information booth enquiries

• Healthcare professional degree or degree in a healthcare-related field · Desirable: advanced degree (PhD, PharmD, MD) in life science/healthcare
•Minimum 2 years’ experience in Medical Information/Communications in the Pharmaceutical Industry (or related Medical Affairs role) ·
• Strong knowledge and application of good practices in medical enquiry management and writing for medical information
• Experience with reviewing medical/clinical content and providing constructive feedback
• Extensive knowledge of information resources and the effective/efficient use of them ·
• Solid understanding of medical concepts and the implications on a broader scale in the Pharmaceutical Industry (regulatory, PV, legal, commercial, drug development, etc.)
• Strong client focus
• Strong cross-functional skills and proven experience in collaboration with other departments/groups ·
Excellent interpersonal communication and presentations skills ·
• Demonstrated innovative thinking and solution-oriented problem solving skills
• Ability to manage work output within given timelines
• Fluent spoken and written English