Job description
If you’re looking for a career where you can make a real impression, join Global Service Center (GSC) HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.
Middle Office Control Manager
Objective:
Responsible for performing the reconciliation processes for FX between Front Office and Back Office systems for post-trade and post-settlement. Generate and monitor daily and ad-hoc reports for suspicious, non-compliant, and/or at- risk trading activity. Support the Operations and Reconciliation activities for FX and IR Futures for HBUS. Act as a key point of contact for the various Operations teams for transaction issues. In addition, the role requires all trade issues to be monitored, escalated as necessary, and resolved in a timely and efficient manner.
Activities:
• Ensure details within operations systems reconcile to the front office risk system by monitoring back office exception queues and daily reconciliations.
• Perform future reconciliations to ensure positions are accurate and brokerage fees are updated within systems
• Coordinate the resolution of exceptions with internal stakeholders including front office staff, IT and product control
• Run daily MI for control reporting to the front office and provide commentary on exceptions for further review.
• Review and validate all relevant daily operations tasks are completed
• Exercise superior client service through professional phone and email communications with internal (and external where applicable) clients
• Supports all IT projects and new business objectives to ensure they are implemented on schedule with no issues.
• Adheres strictly to compliance and operational risk controls in accordance with HSBC and regulatory standards, policies and practices; reports control weaknesses, compliance breaches and operational loss events. counterparts to ensure consistency and alignment to target operating models within the Middle Office