If you’re looking for a career where you can make a real impression, join our Global Service Center (GSC)- HSBC and discover how valued you’ll be.
We are currently seeking an experienced professional to join our team in the role of
Migrations Implementations Manager
This role has been created within the Risk & Compliance (R&C) Shared Services CoE team to support the execution of the R&C Services location strategy, to assist in migrations, transitions and governance of services identified. The role requires interactions with various internal and external stakeholders across teams.
R&C Services has a management team within the wider COO business function. The role will support the Region, Business Function and Global Service Center (GSC) through:
· Planning and implementation of Operations migrations/transitions
· Ensure the migration/transitions is compliant with all relevant regulatory requirements
· Help manage the prioritization of services and process to transition
· Provide regular reporting and status updates on progress, risk and issues for the management team
Impact on the Business/Function:
· Plan, and drive implementation of all R&C Process migrations/transitions regionally, in line with the agreed location strategy.
· Be the liaison for businesses and all relevant stakeholders in the GSC
· Drive completion all relevant Migrations Documentation in line with the Migration Methodology and Regulatory Requirements with SME input
· Educate businesses about GSC setup and migration methodology
· Conform to Audit requirements for all migration documentation
· Ensure execution of migration as per agreed approach and highlight/mitigate any risks and challenges
· Address issues appropriately and escalate where required