Monitoring Engineer

Who are we?

Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers’ innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our approximately 30,000 employees around the globe are here to accelerate service providers’ migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $4.89 billion in fiscal 2023.

In one sentence

Monitoring expert with skills in Sitescope, Linux, Python, Grafana, docker, Influx DB, AWS, Azure and good understanding of monitoring tools like, OMi, HPD, Telegraf, Prometheus etc.

What will your job look like?

You will:

• Develop best practice templates for monitoring based on open source
• Design and facilitate the expansion and improvement of the monitoring infrastructure in areas of open source products Grafana/InfluxDB/Kapacitor OpenView products, former Mercury/HP products, notification, business views, event correlation and integration of third party applications
• Proactively work with different ongoing support and development teams on analyzing the application and come up with monitoring solutions to insure availability, performance and data collection
• Assist development of new tests, which includes adapting procedures/scripts from the production and delivery groups into the monitoring tool
• Work with other groups to facilitate the design and implementation of relevant procedures for identification and automatic correction of issues
• Provide monitoring on-call support for production operations

All you need is...

• Bachelor's degree in Computer Science, Engineering or a related subject area
• Proficiency in Shell Scripting and Automation
• Good knowledge of Unix/Linux Server platform
• Proven experience in different stages of Software Creation Process as Integration Engineer

Why you will love this job:

• 3+ yrs. experience with one or more of following tools – Sitescope, Grafana, InfluxDB, Kapacitor, ELK, Loom, AppDynamics, Micro Focus (former Mercury/HP) products - BAC (Business Availability Center)/BSM, Diagnostics, Sitescope, OM/OVO (OpenView) and BPM), with capability to administer, manage, install and configure the tools
• Good knowledge of SQL, Pyhton
• 2+ yrs basic UNIX system or application administration experience
• 2-4 yrs. experience creating and maintaining scripts written in Python and KSH [shellscripting]