Office Manager

About VeratoVerato, the identity experts for healthcare, is a high growth healthcare technology company that enables better care everywhere by providing the single source of truth for identity to organizations across the care continuum. Over 70 of the most respected brands in healthcare rely on Verato’s next generation cloud identity resolution platform for a complete and trusted 360-degree view of their patients, provider networks, and customers in their communities. With significant market momentum building towards digital health transformation, Verato is experiencing hyper customer and revenue growth, doubling in last 15 months alone and growing over 50% annually over the last 3 years. More importantly, Verato celebrates 99% customer retention, exemplifying the fact that customer obsession is at the center of our growth story. Core to Verato’s strategy for continued growth is our drive to build a strong people-first culture that attracts, develops and retains the best skills and talent in the world. Verato operates on the simple notion that a company must first and foremost take care of its employees. In turn, these employees will take care of the company’s customers, and these customers will take care of the company’s shareholders. Verato believes in empowering teams with the best tools and development available. Staff receive opportunities to expand their knowledge in areas of technology (e.g. big data, distributed/cloud computing, complex algorithms), healthcare and organizational development. As Verato continues a trajectory of high-growth and high impact, each member of the team gets an influential front-row seat as we execute our business strategy. Together, we can make a profound and positive change in healthcare as we know it today. Verato ValuesWe are focused on continually raising the bar on excellence across the organization, from marketing to engineering to customer service. Our guiding principles are to Make a Difference, to be Trustworthy and to be Customer Obsessed. The People (HR) & Site Operations Manager position is somebody with strong administrative and leadership skills and will be required to work onsite at our Merida, MX office. Although this position does not manage people directly, you will be considered a leader in this office. You will function as the site human resources point of contact so proper handling of complex, confidential information is critical. Listed below are additional responsibilities.ResponsibilitiesCollaborate with Verato’s HR team and Veramex’s business partners to implement all HR and Recruiting programs required to make the operation of Veramex a success. Develop a friendly and productive work environment for the software engineering team operating in Mexico. Help coordinate our recruiting activities as we expand the operation. Exhibit creativity and resourcefulness to quickly address office or staffing issues as they come up. Collaborate with Verato’s management team and business partners to implement and manage all Site, HR, and event planning for our Mexico-based operations. Lead the vision to create a world-class, productive environment in which our employees and business will thrive. Partner with accounting to ensure all accounting and financial programs are executed smoothly. Creat and implement incentives to enhance employee productivity.Monitoring office supplies, inluding ordering new appliances, furniture, and electronics as needed. Organizing paperwork for new employee onboarding. Organize maintenance companies/vendors to keep the office clean and ensure its appliances are in good working order. Manage office budget. You will have a precise focus on proactively protecting the privacy and security of all systems while always ensuring you are following documented policies and procedures.Requirements 2 or more years of work experience in an administrative/office management role.Bachelor's degree, such as in business administration, communications, or a related field. Ability to read, write and speak English & Spanish fluentlyAbility to multitask to complete a wide variety of tasks. Leadership ability to manage challenges and oversee employees. Strong interpersonal skills to interact positively with all employees, upper management, and company client on a daily basis. Experience working in an office environment typically as an administrative or office assistant. Ability to lead, which enables overseeing the successful operations of an office and its employees. Be able to make difficult decisions to uphold their company’s overall health. Must have exceptional attention to detail. Must be a self-starter and driven.Strong problem-solving skills. Must be proficient with Microsoft Office