DirecciónWe are on the lookout for a capable Operations Delivery Center Director to join our diverse team at Sequoia Connect in Guadalajara, Jal Growing your career as a Full Time Operations Delivery Center Director is an incredible opportunity to develop competitive skills. If you are strong in cooperation, decision-making and have the right experience for the job, then apply for the position of Operations Delivery Center Director at Sequoia Connect today Our Client is a leading Modernization and digital engineering Company.
Our Client provides modernization services using its proprietary Platformation™ approach. It specializes in cloud and data modernization, Microsoft Dynamics Modernization, Digital contact center setup and management, managed cloud services, and digital transformation services. Founded in 1986, the company has since grown to have a presence in North America, Europe, and Asia-Pacific.
Our Client has partnerships with leading technology providers such as Microsoft, Amazon, and Google, among others, and has received several awards and recognition for its services. Focusing on innovation and customer-centricity, Our Client aims to help businesses accelerate their modernization and digital transformation journeys. The Group operates in key industries that drive economic growth, enjoying leadership in the construction, financial, and technology industries.
We are currently searching for anOperations Delivery Center Director: Responsibilities: Proven track record of senior leadership and strategic management in the technology industry, overseeing operations in a rapidly growing environment. Demonstrated experience designing and implementing scalable operational frameworks and processes, driving efficiency and optimization. Operational business experience, including a successful performance track record managing staff and P&L.
Strong analytical skills and the ability to leverage data and metrics to drive insights, identify trends, and make data-driven operational decisions. To ensure that the delivery exceeds our customer's expectations and adds business value through their passion for technology, a deep understanding of our customer's businesses, and an accurate interpretation of requirements and resources to make each Customer Account and its related projects successful. To ensure our teams have everything they need to deliver customer results.
To stand back from program and project management to view the delivery landscape broadly. Analyze and troubleshoot delivery issues in a timely fashion. Effectively orchestrate the overall delivery process toward our customer's goals.
Build positive and productive working relationships with customers for business growth. To translate project results into cost savings, increased sales, improved customer satisfaction, and other measurements that don't necessarily fall into traditional delivery activities. This shift in success criteria to business outcomes comes from being accountable for the business rationale behind executing projects and programs.
Serve as a visible leader to project and program managers starting the journey. Support our solutions architecture and program architect teams to develop and review SOWs, particularly in renewals or expansions for your account portfolio. Understand best practices in technology, product management, and project management concepts to lead operational excellence in project teams.
Proactively identify and reduce risks that impede the team's ability to deliver exceptional results. Manage customer relationships, particularly with executives and key decision-makers. Partner with Account Executives to grow account relationships over time.
Requirements: 8 years of experience with the role or similar roles. Knowledge of software development processes in an agile environment. Having a broad knowledge of project and program management methodologies.
Experience working with and leading dispersed cross-functional teams. Experience in software development and product management. Experience managing strategic customer relationships.
Understand the wider objectives of the customer, such as business and strategic goals. Strong knowledge of budgeting, project financial management, and resource allocation procedures. Ability to work with a wide range of individuals and personalities.
Strong leadership and managerial skills with appropriate experience. Languages: Advanced Oral English. Native Spanish.
Note: On-site. If you meet these qualifications and are pursuing new challenges, Start your application to join an award-winning employer. Explore all our job openings | Sequoia Career's Page: .
Benefits of working as a Operations Delivery Center Director in Guadalajara, Jal. : ? Company offers great benefits ?
Opportunities to grow ? Advantageous package J-18808-Ljbffr
Management / exec / consulting
