Dirección JOB SUMMARY
The role of the Ops PMO Manager is to lead and manage a team of project managers that work cross-functionally to organize and implement new customer and new product introduction. The purpose of this organization is to efficiently leverage the resources through coordinated planning, communication, and alignment of cross-functional teams, to ensure the proper documentation, launching and customer satisfaction as per established and agreed targets.
ESSENTIAL DUTIES AND RESPONSIBILITIES
· Responsible for leading the Project Management Team
· Manage key customer projects; serve as interface between internal teams and the customers to resolve both technical and logistical issues
· Collaborate with customer (internal or external) from requirements gathering through product acceptance
· Staff, lead, and manage a team that has responsibility for New Customer Introduction, new product introduction, and product transfers
· Align the project team to customer needs by establishing milestones, goals, and objectives based on input from all functional areas and stakeholders within the project
· Define, refine and maintain clarity on roles & responsibilities for the team and business partners (engineering, operations)
· Provide a source of reference and training for Project Management covering processes, tools, metrics and reporting
· Drive well defined processes and methodologies that strive to optimize the team effectiveness, while delivering successful projects on schedule and within budget
· Identify the goals, objectives, and scope of NPI projects while working with relevant BU and Operations staff
· Work within the defined standards and procedures as set out by organization and the customer to successfully introduce new products
· Works with local Project Manager and/or Regional Manager Project Office in deploying strategies and tools, besides reporting site PM performance
· Provide regular and consistent communication between the launch team, the business unit, and the customer
· Identify potential risks and make resolution suggestion through the escalation process
· Open and regular communication of priorities and status of projects with Operations Management and site leadership
· Participates managing internal in-process material, samples allocation, and system logistics
· Manage the monthly operational project reviews
· Manage the weekly project reviews for the Project Management organization
· Responsible for forecasting functional area budget (when applicable) and HR needs for current and future needs
· Comply and follow all procedures within the company security policy
· May perform other duties and responsibilities as assigned
JOB QUALIFICATIONS
KNOWLEDGE REQUIREMENTS
· Demonstrated Leadership and Management capabilities
· Project Management Professional (PMP) or equivalent certification desirable
· Knowledge of organization’s operating policies and procedures required
· Knowledge of organization’s culture and guiding principles
· Previous experience in manufacturing environment: Engineering, Test, Quality, Planning, Materials, etc
· Prior experience in customer interface
· Strong operational and financial knowledge required
· Substantial knowledge of Jabil and demonstrated ability to leverage organization
· Consultative skills (ability to understand true customer needs)
· Good communications skills
· Distinctive problem solving leader
· Should have the following personal characteristics: strong leader, professional, hard-charging, detail-oriented, reliable, calm under fire, creative, with a can-do attitude
· Automotive/ Medical background experience as required
· Proficiency in use of personal computers, Microsoft Office products (Excel, Word and PowerPoint) and e-mail skills required
EDUCATION & EXPERIENCE REQUIREMENTS
· Bachelor’s degree required (Supply Chain Management or Engineering)
· Minimum 5-7 years work-related experience required in a supervisory/management role and
· Minimum 3 years project management experience or related discipline
· Or an equivalent combination of education, training and/or experience
