Operations Support Engineer/Assistant

Connectivity and Network Engineer

CDMX

The Connectivity and Network Engineer plays a critical role in monitoring and optimizing oil well drilling operations in the Operation Integrity Center (OIC), while ensuring the integrity and security of communication networks in remote environments.

In charge of solving problems related to connectivity and networks, as well as collaborating with other departments to ensure efficient communication.

Able to guarantee the availability, security and reliability of data, as well as provide technical support and resolve problems related to connectivity and networks.

Capable of designing, implementing and managing infrastructure and connectivity in oil operations environments.

Capable of researching and synthesizing specific information to design and develop computer systems.

Capable of developing structures, programs, procedures and data models to optimize the company's work.

Must guarantee the security, stability and availability of the networks, as well as ensure the integrity of data communication in a critical and highly demanding environment.

Responsibilities

• 
  Infrastructure and Networks:

• Support for network architecture, including LAN, WAN and VPN.
• Evaluate and select hardware and software appropriate to the needs of the area.
• Perform preventive and corrective maintenance, and updates to computer equipment in real time.
• Monitor disrupted connectivity in geographically dispersed locations.
• Configure, deploy, manage network devices in hostile environments such as onshore and offshore platforms.

2. Security

• Implement security policies to protect systems
• Manage and monitor information storage systems (NAS).
• Manage compliance with safety regulations and company regulations.

3. Advanced Technical Support

• Provide support to users and resolve technological problems.
• Collaborate with IT staff to resolve issues.
• Work closely with Engineering, Operations and Security teams to ensure connectivity and effective communication throughout the organization.
• Provide advanced level technical support to resolve network problems in real time on location or geographically dispersed locations.

4. Drilling Parameters Supervisor

• Monitor drilling parameters in real time (WITSML Protocol).
• Identify losses or deviations from parameters.
• Take corrective measures or actions to optimize the monitoring process and avoid risks.

5.Report and documentation

• Provide documentation and training to users
• Generate reports on the progress of operations and operational parameters.
• Maintain records and documentation of activities in real time.

Requirements:

Degree in Systems Engineering, Computer Science, Telecommunications or related field.

5 years of Experience in Network Administration.

Technical knowledge:

In-depth knowledge of network protocols, including TCP/IP, DHCP, DNS, SCADA, (Supervision, Control and Data Acquisition) ICS (Industrial Control Systems).

Knowledge of WITSML (Wellsite Information Transfer Standard Markup Language) protocol.

Experience with satellite network and communications technologies in remote environments.

Certifications or courses related to Technology and Computer Systems.

Skills:

Ability to solve problems in critical situations and under pressure.

Communication skills and ability to work in a multidisciplinary team.

Understanding of the specific rules and regulations of the oil industry.

Knowledge of trends and emerging technologies.

• Ensure job deliverables are accurate and delivered on time.
• Provide technical assistance to various projects as required.
• Ensure technical designs meet internal and customer requirements prior to signoff by the Design/Technical Engineer or Technical Expert.