Order to Cash - Collection Specialist

Location: Mexico City #Hybrid
About the Role:
Your responsibilities include, but are not limited to:
• Supervise the operations of the Collection specialist, and lead regular review of statement of accounts.
• Ensure customer invoices and statements are accurate, credit memos are promptly issued, disputes are promptly resolved and customer payments are promptly and accurately posted.
• Manage reconciliation of assigned balance sheet accounts and ensure timely resolution and clean-up of overdue items identified. Reconcile revenue deductions and align with R2R to ensure accurate accounting of these deductions.
SERVICE DELIVERY:
• Operational oversight to provide services at encouraged levels with a clear customer focus.
• Interacts proactively with Mexico Business Partner, Customer Relations, KAMs and CFOs to ensure a fast recovery of the accounts receivables.
COMPLIANCE
• Ensures compliance with Country LSI, Novartis Accounting Manual (NAM), Novartis Financial Controls Manual (NFCM) and regulatory requirements.

• University Degree in finance or in Accounting
• 2-4 years of collection experience
• Fluent English (written and spoken)
• 1-2 years of financial experience, with good functional expertise
• Strong knowledge of Excel
You'll receive:
A total compensation package that includes a competitive salary, performance bonus, learning platforms, pension plan, major medical expenses, flexible working environment, global employee recognition scheme, flexible benefits, parental leave, collaborative and empowered culture, development opportunities and so much more.
optimally in a multi-national, matrix organization.
Why Novartis:
Our purpose is to reimagine medicine to improve and extend people’s lives and our vision is to become the most valued and trusted medicines company in the world. How can we achieve this? With our people. It is our associates that drive us each day to reach our ambitions. Be a part of this mission and join us!
Learn more here: https://www.novartis.com/about/strategy/people and culture
Join our Novartis Network:
If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Novartis and our career opportunities, join the Novartis Network here:
https://talentnetwork.novartis.com/network