DirecciónProduct Quality Improvement Specialist
Responsible for dealer returned parts for imported vehicle first level triage
PRAS plus database updates on returned parts
Proactively participates in short loop for first level triage report out and follow up
Assists in Root Cause through first level triage
Leads Cross Regional Warranty Table report development and presentation for NA Market
Assists with Imported Vehicle root cause analysis at QEC with Engineering
Utilizes Quality Databases Quantic, Palantir, DealerConnect, StarParts, etc to mine data for Root Cause Analysis
Basic Qualifications:
- Bachelor degree in Automotive Technology or related Engineering field from an accredited university
- 3+ years’ experience in engineering, manufacturing, supplier operations or quality
- Project management skills
- Organized and goal oriented
- Experience with data analytics
- Strong sense of accountability and ownership
Skill Set
Proactive personality – willing to go support European plants and Engineering team when requested
Logical problem solver with the ability to distill potential root cause from dealer narrative from vehicle level knowledge
Green or Black Belt Problem Solver accredited
Strong presentation skills, must be comfortable with exposure and presenting to Leadership on a regular basis
