Regional Engagement Lead

Description

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It Uniquely Yours.

You provide software and application knowledge to support implementation of the given solutions.

How you will contribute

You will ensure that delivered services are optimized to meet business demands and the service operations strategy, plan, measure, report and communicate service improvement initiatives, and serve as a consultant on issues and resolutions.

• You will also recommend actions that can be taken to optimize investments and benefits and to mitigate risks. This role will require you to identify suppliers, evaluate them, on-board new vendors, establish and run vendor governance;
• collaborate with management and follow-up on requisitions, purchase orders, invoices, and payments; work with project resources to provide design collateral and to configure software components so they are aligned with security policy and governance;

and ensure adherence to development and configuration standards and processes.

What you will bring

A desire to drive your future and accelerate your career. You will bring experience and knowledge in :

• Working collaboratively with multiple vendors
• Leading complex projects - project management
• Stakeholder management and influencing skills
• Managing infrastructure services delivery, support and excellence
• Working in global IT function with regional or global responsibilities in an environment like Mondelēz International
• Working with IT outsourcing providers using frameworks such as the IT Infrastructure Library
• Working with internal and external teams and leading when necessary

Working in a cross-functional environment, you will collaborate with global and regional teams to optimize & integrate data & applications across Mondelez R&D Technical Centers, translating business needs into functional, technical, and data requirements.

You will then work with various internal and external partners to implement various strategic initiatives, and manage the applications, infrastructure, and data that resides within the R&D technical centers .

To succeed in this role, you must possess an understanding of infrastructure, networking, and data architecture principles, along with hands-on experience in implementing & sustaining IT solutions and effectively.

You will interact with management from business & technology disciplines to keep them informed of and manage the lifecycle of these applications.

What you will bring

A desire to drive your future and accelerate your career. You will bring experience and knowledge in :

• Technical, infrastructure, and data skills and business acumen to support the development of technology and capability changes.
• IT solution, integration, and data architecture
• Knowledge of systems and business processes
• Influencing others based on earned respect and experience.
• Analytical and problem-solving abilities
• Working in a CPG or retail environment
• Managing multi-country stakeholders

More about this role

What you need to know about this position :

The IT Regional Technical Center Lead is a member of the Mondelez Digital Services (MDS) Digital R&D team. The resource will be expected to :

• Understand the business process areas within the Research & Development (R&D) function, including the business needs and challenges within existing solutions.
• Work with various stakeholders across R&D and the Mondelez Digital Services (MDS) architects to understand R&D’s existing infrastructure and data landscape.
• Translate R&D’s business needs into technical solutions that delivers business value to the function and support the business’ connectivity requirements.
• Work with R&D’s Data architect to align initiatives with the R&D data architecture landscape in alignment with business goals.
• Collaborate with the business to own the prioritization of developments and identify vendors to perform such improvements.
• Partner internally across various IT groups & externally (e.g., Vendors, Architects or Application Development Factory) to lead the delivery of such solutions.
• Collaborate with MDS teams to integrate infrastructure, networking, and data components seamlessly into R&D applications.
• Support various R&D digital & data strategic initiatives and incorporate related data where needed into R&D models and solutions.
• Work with Mondelez Enterprise Architects to maintain the organization's technical infrastructure architecture, ensuring applications are supported.
• Implement the application support structure in accordance with established standards principles at R&D technical centers within the region to ensure solutions are properly supported.
• Support the Technology Information Security Lead (TISL) to ensure R&D applications abide to security and compliance standards.
• Manage a portfolio of IT solutions used by the R&D Technical Centers, including the application lifecycle, ongoing cost ownership, and roadmap of future solutions in this space.

What extra ingredients you will bring :

• Working knowledge of Application, Infrastructure, Integration, & Data Platforms and Architectures
• Proven experience applying business understanding and acumen to deliver digital capabilities or solutions.
• Proven experience partnering with business functions and managing stakeholder expectations, influencing others based on knowledge, experience, or key relationships.
• Proven experience in navigating large IT organizations to drive actions and decisions.
• Experience managing application lifecycles (from solution definition to solution retirement)
• Project management and / or Agile experience
• Proven ability to learn on the fly (i.e. learning agility)
• Proven analytical and problem-solving abilities.
• Knowledge of Microsoft Azure and Google Cloud platforms preferred
• 5+ years of professional experience ideally in the consumer goods industry

Education / Certifications : Degree in IT / IS Computer Science or equivalent.

Job specific requirements :

• Knowledge of R&D or pre-manufacturing processes and / or applications is a plus.
• Knowledge of Data & Analytics or Modelling & Simulation solutions is a plus.
• Interface with Key Stakeholders :
• External - 3rd party consultants (e.g. System Integrators and Consultants) Strategic Partners, 3rd party support teams
• Internal R&D Functional Teams : Process Engineering; R&D Leadership; Category Teams; Quality & Food Safety; Modelling & Simulation.
• Other MDS Functions : CTO teams (network, hosting, EUC); Enterprise Architecture; Service Operations; Data & Analytics; Manufacturing;

Automation; Portfolio; Procurement; Supply Chain.

Travel : 10-25% to selected R&D technical center sites as needed

Within Country Relocation support available and for candidates voluntarily moving internationally some minimal support is offered through our Volunteer International Transfer Policy

Business Unit Summary

Headquartered in Singapore, Mondelēz International’s Asia, Middle East and Africa (AMEA) region is comprised of six business units, has more than 21,000 employees and operates in more than 27 countries including Australia, China, Indonesia, Ghana, India, Japan, Malaysia, New Zealand, Nigeria, Philippines, Saudi Arabia, South Africa, Thailand, United Arab Emirates and Vietnam.

Seventy-six nationalities work across a network of more than 35 manufacturing plants, three global research and development technical centers and in offices stretching from Auckland, New Zealand to Casablanca, Morocco.

Mondelēz International in the AMEA region is the proud maker of global and local iconic brands such as and biscuits, mooncakes, and chocolate, candy, gum, powdered beverage and cheese.

We are also proud to be named a Top Employer in many of our markets.

Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job Type

RegularSoftware & ApplicationsTechnology & Digital