Sales Director

Satisfy the demands of the customer by providing the highest level of customer service through maintaining the relationship with the customer and KIRCHHOFF Automotive while maximizing on the opportunity to receive future business. Provide leadership, coaching and counseling to all direct reports. Act as a liaison between customer and KIRCHHOFF Automotive in all areas of Production, Purchasing, Engineering, Quality and Finance.

Meet with customers on a regular basis to follow-up on current issues/concerns, engineering changes, quality issues, potential future business, etc. Coordinate customer visits for KIRCHHOFF Automotive personnel as requested. Accurately and efficiently complete call reports, activity schedules and any other company required documents (i.e. expense reports).

Monitor due dates for customer deliveries and consult with various departments to ensure deadlines are met. Coordinate and complete all required paperwork for new product/program launches. Develop strategic plan for specific customer accounts and assist the VP Sales/Engineering in the development of long term plans which include the Sales and Budget Forecasts.

Provide sales forecast updates as required. Responsible for meeting customer cost reduction targets. Review quote sheets and cost estimates to maximize profitability and competitiveness and negotiate with customers as necessary.

Coordinate and track the cost reduction programs with the customer. Provide coaching and counseling to direct report and conducts annual timely performance review. Follow-up on outstanding customer receivables as per Finance Departments' request.

Solicitation of new business and entertainment of new and current customers in compliance with the customers entertainment policies. Any other reasonable request made by management. Contributes to a safe, clean and comfortable work environment that complements the Occupational Health and Safety Act by ensuring the principles of the 5S discipline (simplify, separate, sanitize, standardize and support) are supported and adhered to.

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