DirecciónAbout the Role:
10- Communicate with all levels of the organization across project management, executive needs, operations, sales, pricing, order, and billing teams.
- Provide strategic direction for the Salesforce system and key internal systems. Working with various stakeholders to establish and implement best practices with regard to system configuration, unit testing, maintenance, security and access controls, and data integrity.
- Work in partnership with key business users, and identify potential ways of improving the efficiency and/or effectiveness of current business operations.
- Build a deep technical understanding and expertise of how the Mobility Internal Business Systems operates departmental/divisional structure, functions, processes, procedures, and current application functionality.
- Assist with the design of Salesforce solutions and project planning. Add value in all stages of project work (definition, development, deployment)
- Deployment planning. Understanding of Automated Deployment tools Copado/Version Control system is highly preferred.
- Lead & Coordinate with QA, UAT, and Go-Live Activities.
- Required 3-5 Years of experience as a Business Analyst, Salesforce Business Analyst (lightning preferred) with excellent communication skills.
- Experience gathering, capturing, and communicating detailed requirements across the Mobility Division to achieve business-critical goals.
- Assist in hands-on solution design, solution architecture, proof-of-concepts, process flows, as well as configuration and deployment required to support current and new projects.
- Should have a thorough understanding of the configuration of salesforce.com (workflows, validation rules, approval process, custom formulas, page layout, and record types).
- Thorough knowledge of delivering projects in an agile scrum environment
- Able to provide leadership, participate, and be a productive member of the team. Must be able to manage time with multitasking.
- Be the lead subject matter expert in driving the industry's best practices for the CRM ecosystem and associated integrated tools.
- Strong initiator and ability to work with limited supervision.
- Advanced level of English both written and verbal
- Experience in Lightning is preferred.
- Proficient in continuous integration environments (Copado, Jenkins)
- Ability to continuously learn and develop new skills to maintain technical currency
- Strong problem-solving, critical thinking, troubleshooting, and analytical skills to set up and interpret logic, data, and rule relationships
- Excellent verbal and written communication skills
- Demonstrated listening, analytical, organizational, and time management skills
- Demonstrated ability to work independently and cross-functionally, including in high-pressure situations
- Recommends development and configuration strategies received minimal guidance Uses subject-matter expertise to advise others
- Help in defining integrations with other systems using Salesforce APIs
- Salesforce Administrator /Advanced Administrator
- Salesforce Sales Cloud consultant
- Salesforce Certified CPQ Specialist (preferred)
- SAFe practitioner (nice to have)
Job ID: 297188
Posted On: 2024-02-07
Location: Monterrey, Mexico
