A Bachelor’s degree or with equivalent industry/functional experience
Computer literate and ability to work on basic applications like MS Excel, MS Word and Lotus Notes
Fluency in spoken and written English
Ability to be flexible and willing to change along with changes in corporate and department objectives in addition to recommending changes to assist in meeting these objectives.
Ability to balance quality and quantity (volumes) with primary focus on quality.
Ability to learn quickly and adapt to evolving and changing priorities. Procedures change frequently; selected candidates are expected to implement the changes immediately with minimal training.
Is self-motivated, pragmatic (sense of urgency is a must)
Willing to work a flexible schedule to accommodate business needs.
Experience
Previous experience in working with the Know Your Customer teams is desirable
Strong customer service mindset or sales orientation
Ability to speak and understand and English fluently (as applicable), write business letters and reports, and have good conversational / telephone skills
Due to the urgent hiring need, candidates with immediate right to work locally and no relocation need will be prioritized.
At HSBC we offer our colleagues a greater number of days, so that they can fully enjoy their wedding, take care of the new member of the family, or grieve the loss of a family member. Our paid leave package is at the forefront in Mexico, now you have one more reason to be HSBC and proudly live a culture of well-being, balance and care.
HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.
Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
***Issued By HSBC Electronic Data Process Mexico Private LTD***