Senior Benefits Specialist

At Dow, we believe in putting people first and we’re passionate about delivering integrity, respect and safety to our customers, our employees and the planet.  

Our people are at the heart of our solutions. They reflect the communities we live in and the world where we do business. Their diversity is our strength. We’re a community of relentless problem solvers that offers the daily opportunity to contribute with your perspective, transform industries and shape the future. Our purpose is simple - to deliver a sustainable future for the world through science and collaboration. If you’re looking for a challenge and meaningful role, you’re in the right place. 

About you and this role

We are looking for a Senior Benefits Specialist, within HR Solutions (HRS), to be based in Terneuzen (The Netherlands). 

The HRS organization is responsible for the design and delivery of innovative solutions to all employees and leaders in Europe, Middle East, Africa, and India (EMEAI). HRS roles contain deep subject-matter expertise to consult on programs, processes and people. The top priority of HRS is to deliver the best Employee Experience through exceptional delivery of a portfolio of solutions. Dow’s HR Solutions in The Netherlands has over 140 HRS colleagues from more than 20 different nationalities.

As a Benefits Specialist and being part of a EMEAI Total Rewards team, you enable a best-in-class employee experience through exceptional service delivery and subject matter consultation for Benefits. This includes the management, implementation, and delivery of innovative solutions specific to Benefits. This role is also the second level of support to provide specialist expertise to triage and escalate cases.

This Benefits position is responsible for the management of Benefit plans specifically for Spain and Italy  and is responsible to drive the innovation, execution of agreed service levels, and achieve operational excellence in the area of Benefits. Additionally, this role requires the ability to think strategically, while consulting with internal stakeholders and external vendors. Having strong project and change management skills will be critical to the success of this role.

Responsibilities

• You are responsible for implementation, management and coordination of specific benefits en pension programs, typically on a regional level.
• You give second level of support to provide specialist expertise to triage and escalate cases.
• You manage, own and have full accountability for the data to and from the (pension) providers/authorities.
• You coordinate benefits and pension reporting.
• You participate in Global / EMEAI Benefits projects.
• You develop and maintain (compliance of) documentation of operating policies, guidelines, and procedures.
• You ensure accurate and timely payments to vendors
• You process information with confidentiality and with a high level of accuracy.
• You perform activities according to the Dow internal control & compliance framework including internal and external audits in line with SOX controls.
• You continuously improve processes to reduce cost and improve customer service.
• You interface with external vendors, pension funds, insured benefit brokers, audit partners, Independent Financial Advisers, as well as internally within the HR organization.

Qualifications

• You have a bachelor's or master’s degree in HR, Finance, Economics, Business Administration, or related area.
• You have 5+ years of Total Rewards experience, or HR / Finance related experience.
• Knowledge of social security system, pension and insured benefits in Spain/Italy.
• Ability to effectively work through other people and be collaborative, cross-functional and diplomatic.
• Demonstrated ability to manage multiple priorities and work with a sense of urgency in a highly dynamic environment.
• You are fluent in English, Spanish and Italian.
• You have advanced knowledge of Microsoft Office applications, especially Excel and Power applications.
• Excellent planning & organization skills.
• Strong analytical, innovative and problem solving skills.
• You work independently, and you are self-motivated and accountable.

Additional Notes

• For this position there is relocation support available within Europe.
• Our Design Your Day model allows for flexible (hybrid) work opportunities within the Netherlands as per agreement between employee and leader.

Benefits – What Dow offers you 

We invest in you. 

Dow invests in total rewards programs to help you manage all aspects of you: your pay, your health, your life, your future, and your career.  You bring your background, talent and perspective to work every day. Dow rewards that commitment by investing in your total wellbeing.  

Here are just a few highlights of what you would be offered as a Dow employee: 

• Equitable and market-competitive base pay and bonus opportunity across our global markets, along with locally relevant incentives. 
• Benefits and programs to support your physical, mental and emotional well-being, to help you get the care you need...when you need it. 
• Competitive retirement program that may include company-provided benefits, savings opportunities, financial planning and educational resources to help you achieve your long term financial-goals. 
• Become a Dow shareholder through various employee stock programs.
• Opportunities to learn and grow through training and mentoring, work experiences, community involvement and team building. 
• Workplace culture empowering role-based flexibility to maximize personal productivity and balance personal needs. 
• Global Paid Time Off (PTO) policies:
  • Paid time off for new parents (birthing and non-birthing, including adoptive and foster parents).  
  • ​Paid time off to care for family members who are sick or injured.  
  • Paid time off to support volunteering and Employee Resource Group’s (ERG) participation. 

Join our team, we can make a difference together. 

About Dow

Dow (NYSE: DOW) is one of the world’s leading materials science companies, serving customers in high-growth markets such as packaging, infrastructure, mobility and consumer applications. Our global breadth, asset integration and scale, focused innovation, leading business positions and commitment to sustainability enable us to achieve profitable growth and help deliver a sustainable future. We operate manufacturing sites in 31 countries and employ approximately 35,900 people. Dow delivered sales of approximately $45 billion in 2023. References to Dow or the Company mean Dow Inc. and its subsidiaries. ​​​​Learn more about us and our ambition to be the most innovative, customer-centric, inclusive and sustainable materials science company in the world by visiting www.dow.com.

As part of our dedication to the diversity of our workforce, Dow is committed to equal opportunities in employment.  We encourage every employee to bring their whole self to work each day to not only deliver more value, but also have a more fulfilling career. Further information regarding Dow's equal opportunities is available on www.dow.com.