Senior Business Consultant - Ey Global Delivery Services

Rank:  Senior

Experience:4+ Years of experience

Competency:Business Service design

Sub Competency: Business Design

Must have

• Should have experience with Business consulting assignments at least one or more in sales, service, marketing domains.
• Should have CRM Business consultant experience in the implementation cycle preferably in Microsoft dynamics
• Ability to drive and own client interviews and associated deliverables. Deliverables will be primarily Fit Gap analysis, requirement management and documentation as well as requirement writing (epics) and user stories
• Knowledge of at least 1 of following capability areas (both preferred)
  • Lead-Cash
  • Order-Support
• Flexible working time as needed for interviews. In the initial months a flexible working schedule will be expected as we conduct interviews with stakeholders. Time zones will primarily be in US PST and CST time-zones but there will be exceptions across IST and EMEA.
• Background with Visio, LucidChart or similar type of process documentation tool.

Good to have

• Able to design sales / service/ pricing strategy & roadmap, Operating model
• any MSFT Dynamics experience or Salesforce experience as those are the respective target and source systems.