Dirección
forma de trabajoMain Duties
- Supervision and leadership of global teams (including internal and external, direct and indirect reports)
- Preparation, analysis and implementation of project plans following the Welocalize standards for:
- Project Management, i.e. Project Start Standards, Workflow and Completion; updating project status, invoice approvals, updating client information, etc.
- Creation and Management of project schedules
- Creating project estimates and proposals for customer approval
- Risk assessment and strategic planning of activities to minimize potential issues
- Management of QA projects, incl. resource management, defect management, reporting, etc.
- Working collaboratively on project and client objectives with other involved stakeholders.
- Development and preparation of process documents where required
- Operating with a medium level of support, incl. recognition and escalation in a timely manner of any issues beyond their control
- Working with the production team in the continuous improvement of project delivery and profitability
- Establishing strong relationships with both internal and external stakeholders, incl. colleagues in other departments, vendors, etc.
- Building and maintaining strong relationships with customer contacts at the project level, with measurable success in client ratings
- Effective and timely communication with all stakeholders involved in the project(s), incl. clients, production business units, etc.
- Ensuring all finance systems data is accurate and kept up to date
- Reporting, incl. Weekly Project Status reports, Budget to Actual, Time Management, and Client/Vendor related issues to other involved stakeholders.
- Ensuring profit of project is maintained through the management of margin.
- Planning, preparing & running quarterly business reviews with clients face-to-face.
