Senior Software Quality Analyst

Jobs for Humanity is partnering with TurnItIn to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located. Company Name: TurnItIn

Job Description

When you join Turnitin, you'll be welcomed into a company that is a recognized innovator in the global education space. For more than 20 years, Turnitin has partnered with educational institutions to promote honesty, consistency, and fairness across all subject areas and assessment types. Over 16,000 academic institutions, publishers, and corporations use our services: Gradescope by Turnitin, iThenticate, Turnitin Feedback Studio, Turnitin Originality, Turnitin Similarity, ExamSoft, Ouriginal and ProctorExam. Turnitin has offices in Australia, India, Indonesia, Germany, Japan, Korea, Mexico, the Netherlands, the Philippines, Sweden, Ukraine, the United Kingdom, and the United States. Our diverse community of colleagues are all unified by a shared desire to make a difference in education. Come join us, and let's make change together.

Job Description

Implements and executes test plans for Turnitin’s suite of products throughout the full software lifecycle. Works within an agile team to develop and measure quality assurance standards. Maintains and expands test case suite. Publishes test results. Helps triage bugs, compose acceptance criteria for stories, and mentors fellow teammates on quality engineering best practices.

Responsibilities

• Works with the product team to define, develop and implement quality assurance best practices and procedures: test strategies, test plans, test cases, and other quality-related assessments for their scrum team. 
• Participates in all aspects of testing; including functional, regression and integration.
• Works collaboratively with their scrum team during all project stages to provide in-process testing results.
• Design, write, execute, and maintain manual tests.
• Augment development teams with enhancing unit and integration tests.
• Perform root cause analysis for issues reported by users and uncovered by test results.
• Investigate, record, triage and track defects, and verify their fixes.
• Participates in major code releases as required.
• Stays up-to-date with new testing tools and test strategies.

Qualifications

Required

• 6+ years of software testing experience with web applications/SaaS testing.
• Passion for building solutions, driven by innovation and commitment to lifelong learning.
• Strong analysis, debugging/troubleshooting, and problem-solving skills.
• Excellent communication, collaboration, reporting, analytical and problem solving skills.
• Advanced written and verbal communication skills in English language.
• Experience on all stages of the testing process, with the ability to create test plans, strategies, reports and manage defects until their closure.
• Self-sufficiency, have the ability to work independently.
• Self-motivated and proactive with a passion for quality software.

Nice to Have

• Hands-on experience testing APIs using tools such as Postman.
• Knowledge of one or more programming and/or scripting languages: Java, Python, Javascript/Typescript.
• Hands-on experience with automated UI testing.
• Mobile testing experience for iOS and Android native applications.
• Knowledge on CI/CD (Git, Jenkins).

Additional Information

Total Rewards @ Turnitin
Turnitin maintains a Total Rewards package that is competitive within the local job market. People tend to think about their Total Rewards monetarily — solely as regular pay plus bonus or commission. This is what they earn in exchange for what they do. However, Turnitin delivers more than just these components. Beyond the intrinsic rewards of making a difference in the lives of educators, administrators, learners and researchers around the world, and thriving in an organization that is free of politics and full of humble, inclusive and collaborative teammates, the extrinsic rewards at Turnitin include generous time off and health and wellness programs that offer choice and flexibility and provide a safety net for the challenges that life presents from time to time. In our Remote-First approach to collaborating, you are also able to work the way that best fits your style and situation - whether that be remote, in one of our offices/rented spaces, or hybrid.

Our Mission is to ensure the integrity of global education and meaningfully improve learning outcomes.  Our Values underpin everything we do.

• Customer Centric - We realize our mission to ensure integrity and improve learning outcomes by putting educators and learners at the center of everything we do.
• Passion for Learning - We seek out teammates that are constantly learning and growing and build a workplace which enables them to do so.
• Integrity - We believe integrity is the heartbeat of Turnitin. It shapes our products, the way we treat each other, and how we work with our customers and vendors.
• Action & Ownership - We have a bias toward action and empower teammates to make decisions.
• One Team - We strive to break down silos, collaborate effectively, and celebrate each other’s successes.
• Global Mindset - We respect local cultures and embrace diversity. We think globally and act locally to maximize our impact on education.

Global Benefits

• Flexible/hybrid working 
• Remote First Culture
• Health Care Coverage*
• Tuition Reimbursement*
• Competitive Paid Time Off 
• 4 Self-Care Days per year
• National Holidays*
• 2 Founder Days + Juneteenth Observed
• Paid Volunteer Time*
• Charitable contribution match*
• Monthly Wellness Reimbursement/Home Office Equipment*
• Access to Modern Health (mental health platform)
• Parental Leave*
• Retirement Plan with match/contribution*

* varies by country

Seeing Beyond the Job Ad At Turnitin, we recognize it’s unrealistic for candidates to fulfill 100% of the criteria in a job ad. We encourage you to apply if you meet the majority of the requirements because we know that skills evolve over time. If you’re willing to learn and evolve alongside us, join our team!Turnitin, LLC is committed to the policy that all persons have equal access to its programs, facilities and employment. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.