Descripción del trabajo
DESCRIPTION
Unlock an exciting opportunity as a Senior Support Project Administrator at EPAM!
We're looking for an individual adept at managing monitoring activities, coordinating with diverse stakeholders, and offering best practice guidance for project execution.
If you have remarkable problem-solving skills and a keen eye for delivering value, your spot is waiting in our dynamic team.
EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential. Solicitud
Fluency in English (C1 Level), coupled with strong customer service skillsA minimum of 3 years of relevant experienceAbility to maintain good relationships with customer stakeholdersHigh responsibility and diligence towards clients and teamGood understanding of technical support cases and engineering bugsProficient in analyzing data for quality reviews, KPIs, and quality metricsBeneficios
Career plan and real growth opportunities Unlimited access to LinkedIn learning solutions International Mobility Plan within 25 countries Constant training, mentoring, online corporate courses, eLearning and more English classes with a certified teacher Support for employee’s initiatives (Algorithms club, toastmasters, agile club and more) Enjoyable working environment (Gaming room, napping area, amenities, events, sport teams and more) Flexible work schedule and dress code Collaborate in a multicultural environment and share best practices from around the globe Hired directly by EPAM & 100% under payroll Law benefits (IMSS, INFONAVIT, 25% vacation bonus) Major medical expenses insurance: Life, Major medical expenses with dental & visual coverage (for the employee and direct family members) 13 % employee savings fund, capped to the law limit Grocery coupons 30 days December bonus Employee Stock Purchase Plan 12 vacations days plus 4 floating days Official Mexican holidays, plus 5 extra holidays (Maundry Thursday and Friday, November 2nd, December 24th & 31st) Relocation bonus: transportation, 2 weeks of accommodation for you and your family and more Monthly non-taxable amount for the electricity and internet bills