Senior Ux Researcher, Remote Mexico

Responsibilities

•Lead UX research on projects from start to finish
•Develop research strategy and plan research activities
•Prepare and conduct mixed method research (e.g. surveys, interviews, usability testing, workshops, focus groups, heuristic evaluations) to gather qualitative and quantitative data.
•Design and execute research methods such as card sorting, personas development, and user journey mapping.
•Analyze and synthesize research findings into prioritized insights. Interpret data in the context of business goals, product strategy, and user needs to support the development of products and services.
•Develop final deliverables (reports, decks) to share and present findings in a clear and actionable manner to inform design decisions.
•Identify research opportunities and recommend appropriate research methods based on your experience
•Facilitate workshops and discussions with clients to review and align on research results, recommendations, prioritization, opportunities and risks
•Maintain a positive and impactful relationship with stakeholders, peers, clients, vendors, and engineering teams.
•Collaborate with product managers, designers, and developers to ensure research findings are integrated into the product development process. Act as a bridge between user research insights and the design and development teams.
•Evaluate the usability of digital products and interfaces. Identify and prioritize usability issues and work with the team to recommend and implement improvements.
•Work closely with designers to provide user insights that inform the creation of wireframes, prototypes, and design iterations. Ensure that the user experience aligns with user expectations and industry best practices.
•Uphold ethical standards in user research, ensuring that participant confidentiality and privacy are maintained. Adhere to ethical guidelines and seek informed consent from participants.