Senior Workday Consultant

Mercer provides insights, advice and technology-driven solutions to help build brighter futures for our clients, colleagues and communities. Together, we are redefining the world of work, reshaping retirement and investment outcomes, and unlocking real health and well-being. Mercer’s more than 25,000 employees are based in 44 countries, and the firm operates in over 130 countries.

About us:

Mercer Digital Solutions is a Certified Workday implementation partner and a elite consulting firm where the best and brightest proessionals reside. We are the digital consulting arm of Mercer, the top ranked and largest HR Consulting firm in the world! 

We specialize in business and cloud consulting and are dedicated to transforming our clients' businesses. Mercer Digital leverages expertise in big data, cloud computing, and enterprise services and design to provide our customers with full-lifecycle solutions. Our firm consists of specialists with deep expertise in Human Capital Management (HCM), Payroll, Finance, process improvement, historical data conversion, and cloud software integrations.

Best in class benefits, work culture and environment with clearly defined career paths and strong upward mobility. 

Mercer is looking for candidates who are motivated and who can work in a very collaborative team environment for the following position based in Mexico:

SeniorWorkday Consultant

What can you expect?

• With Mercer’s Digital Solutions being part of Mercer, you will get to experience the combination of our technical expertise and knowledge of HR best practices and Financials which creates better deployments and ongoing process improvement for our clients.
• You will make a lasting impact on a fast-growing organization dedicated to excellence.
• You’ll be joining a top Workday partner and will partner with Mercer’s team to deliver best in class Workday solutions.
• You will have a top-notch team to support you, the best and brightest in the Workday ecosystem reside here at Mercer Digital!  

What is in it for you?

• As a part of Mercer, our Digital Solutions practice is bringing the expertise of the world’s largest HR consulting company to the digital space. We offer top-notch benefits.
• A dynamic, collaborative and inclusive culture, where diversity is embraced – and you are celebrated and appreciated for who you are.
• Competitive pay and benefits package.
• Possibility to work in a multinational environment in constant evolution.
• A company with a strong brand and strong results to match.

We will count on you to:

• In this role you should expect to be client facing working with the team to gather and analyze customer business and technical requirements and support the HCM Core AMS team in different areas such as HCM, Benefits, Reporting or Compensation modules on post go-live projects.
• You will lead project management implementations.
• Serve as mentor to junior staff
• Design, build, and test solutions across different product platforms
• Apply Workday’s methodology on customer project teams to help customers achieve a high degree of success and satisfaction.
• Apply various Workday technologies and techniques to a wide variety of projects
• Coordinate, troubleshoot and manage system integration issues to resolution
• Partner with customers to assess the scope of the request and determine estimated timeframe needed to complete
• Work with customers to identify and resolve all issues that could impact project/issue resolution timeframe
• Ensure customer business requirements are clearly defined, documented, communicated, implemented and tested for all assigned projects and/or tickets for resolution.
• Consult with customers on a variety of data integrity issues.

What you need to have: 

• 4+ years of hands-on experience as a Technical and/or Functional Workday Consultant.
• Strong project management skills.
• Prior experience in AMS services is a plus
• Workday configuration and troubleshooting experience.
• Excellent written and verbal communication skills are essential to effectively interact with colleagues and clients at all levels in English.
• Passion for exceptional customer service and customer collaboration.
• Excellent organizational and presentation skills.
• BA/BS degree or equivalent preferred.
• Strong consultancy skills.
• Ability to interact at all levels of the client organization

What makes you stand out?

• Experience in management or leading a team preferred.
• Workday HCM Certified, strongly preferred but not required
• Consulting experience, preferably with a large consulting firm or large Enterprise.
• Workday Lead experience with AMS services is plus
• Knowledge or experience in Oracle or other ERP is nice to have.

Mercer believes in building brighter futures by redefining the world of work, reshaping retirement and investment outcomes, and unlocking real health and well-being. Mercer’s approximately 25,000 employees are based in 43 countries and the firm operates in over 130 countries. Mercer is a business of Marsh McLennan (NYSE: MMC), the world’s leading professional services firm in the areas of risk, strategy and people, with more than 85,000 colleagues and annual revenue of over $23 billion. Through its market-leading businesses including Marsh, Guy Carpenter and Oliver Wyman, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment. For more information, visit mercer.com. Follow Mercer on LinkedIn and X.

Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.