Site Waste & Recycle Regulated Services Lead

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Site Waste & Recycle Regulated Services Lead

Apply remote type On-site locations Tijuana,MEX time type Full time posted on Posted Yesterday job requisition id REQ343204

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

How we support the Whole You : 

Our benefits are a good reason to come to JLL.

We are committed to hiring the best, most talented people in our industry, and then empowering them with the resources and support to enhance their health, financial and personal well-being. Our underlying benefits philosophy is this: be fair to our people and provide opportunities for those who take advantage of our programs and resources to increase their personal and financial security.

At JLL we have a great commitment to diversity, which is why we promote the inclusion of all people on equal terms; that is, we do not discriminate based on disability, sexual orientation, gender identity, sex, race, ethnic group, religion, and/or physical appearance.

Benefits to eligible employees, include :

• Life, health and dental insurance for you.
• Annual Performance Bonus.
• Online platform with certified courses for professional development.
• Major Medical Expenses insurance
• Saving fund
• Food tickets

What this job involves

We are currently seeking a dynamic individual for the role of Site Waste & Recycle Regulated Services Lead to join our team:

• Location : Tijuana
• Work schedule : Monday to Friday, 9:00 am to 6:00 pm.
• Work model : On site.

What is your day to day?

• A true innovator and genuine service-oriented individual that will continuously monitor established quality procedures and resolve internal quality issues and customer complaints concerning product and or service dissatisfaction.
• Participate in the creation and implementation of inspections and other quality practices and procedures and understand and ensure compliance is met.
• Provide support to the JLL Global Zero Waste Program Director and site Facility Manager. Includes training, assigning tasks and task completion, appraisals for program projects, conducting investigations, developing/implementing, and monitor procedures to ensure the processes are completed in an efficient and safe manner, and within the scope of company policies and procedures and be able to perform/support audits and prepare SOP’s, and training materials.
• Stay current with all federal and state regulations/codes, comply with specifications, and ensure standards are met.
• Provides direction/information to vendors, facilities staff and service providers as required to ensure that quality assurance expectations are communicated, understood, and followed and hold vendors accountable for delivering high quality service per contract expectations, partnering with vendors to continuously improve service quality and improvement plans, and resolve/troubleshoot service issues at the site level.
• Conducts planned inspections of the sites to check the level of service quality provided by in-house and vendor teams. These inspections should serve as an assurance of quality as measured by the surveys received from the clients.
• Provides leadership and direction to advance service quality and enhance the client partnership and is dedicated to continuously improving operations and influencing the behavior of all employees in the direction of superior and exemplary customer service.
• Delivers high quality, creative, and cost-effective solutions that delights the client.
• Monitors work requests watching vendor performance and trends.
• Challenges year-over-year increases in costs; pro-actively identifies ways to drive out “process waste” to reduce costs.
• Analyze trends and utilize data to anticipate and proactively address issues in the environment.

Desired experience and technical skills

• Understand the fundamentals of the outsourcing business and a proven leader in the client services arena, including but not limited to, supplier performance management practices.
• Strong understanding of Regulatory Expectations
• Enforce execution of Waste & Recycle collection procedures, work instructions and log forms in compliance with regulatory expectations.
• Proven capabilities on addressing and remediating investigations related to Environmental Monitoring excursions as it related to Waste & Recycle programs.
• Ability to recognize when change control is required when proposing new operating methods and procedures.
• Bachelor’s degree is desired but not required, directly relevant experience in lieu of degree is acceptable.
• Must have proven, successful contract management experience driving vendor performing to service level agreements
• Experience in waste management preferred.
• Must possess strong interpersonal skills with the ability to build rapport quickly.
• 5 years of relevant quality experience
• Broad range of business experience acquired through previous work experience.
• Excellent written and verbal communication skills a must.
• Ability to analyze reports for the purpose of ensuring compliance with scope of work.
• Excellent PC skills, proficient in all MS applications, in particular Excel, Word, PowerPoint, Visio.

If this job description resonates with you, we encourage you to apply even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!

About JLL –

We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honoured to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued, and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences, and perspectives help us think bigger, spark innovation, and succeed together.

Location:

On-site –Tijuana,MEX

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!

About JLL –

For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500 company with annual revenue of $20.9 billion and operations in over 80 countries around the world, our more than 103,000 employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communitiesSEE A BRIGHTER WAY . JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com .

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement .

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here .

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may contact us at Accommodation Requests . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

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At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.

For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500 company with annual revenue of $20.9 billion and operations in over 80 countries around the world, our more than 103,000 employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communitiesSEE A BRIGHTER WAY . JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com .