DirecciónThe Credit Initiation Team Lead is an entry level position responsible for assisting in assessing the ability of individuals, companies and institutions to meet the demands of loans, agreements and extended obligations in coordination with the Operations - Services team.The overall objective of this role is to minimize threats to the company by determining the terms or level of credit that can be granted without undue risk.
Responsibilities:
- Allocate work as a team leader over credit initiation specialists, delegating and supervising tasks
- Train and coach credit initiation specialists and use credit knowledge and signing authority to manage exceptions
- Ensure the integrity and confidentiality of customer documentation and recorded information within computerized systems
- Interpret procedures and policies to guide support staff in resolving complex problems
- Ensure the quality of tasks and services provided by the team
- Apply knowledge of technical and professional principles and concepts
- Exchange information in a concise and logical way, while being sensitive to audience diversity
- Fulfilling the clients’ necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics.
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
Qualifications:
- Relevant experience in a related role
- Fundamental understanding of procedures and concepts within own technical area
- Consistently demonstrates clear and concise written and verbal communication
Education:
- Bachelor’s degree/University degree or equivalent experience
Funciones
- Administración de Personal 20 Colaboradores
- Supervisor de Analistas de Documentos/ Arribo Validación
- Asegurar cumplimiento de objetivos del área
- Planes de trabajo
- Alcance de metas productividad
- Entrega de reporteria
- Seguimiento a Incidentes presentados en el área
Requisitos
- Experiencia en manejo de equipos
- Liderazgo
- Experiencia en temas de control
- Conocimiento en Validación de Documentos
Como parte de tu proceso de reclutamiento, completarás algunas evaluaciones. Para ello, una vez que envíes tu información en Workday, recibirás un mail por parte de nuestro proveedor con las instrucciones y un enlace personalizado para que crees tu perfil en las plataformas e inicies la evaluación. De forma previa a realizar tu prueba, te recordamos leer cuidadosamente los Términos y Condiciones del proveedor, así como el Aviso de Privacidad que pondrá a tu disposición.
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Job Family Group:
Operations - Services------------------------------------------------------
Job Family:
Credit Initiation------------------------------------------------------
Time Type:
Full time------------------------------------------------------
Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
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